11-06-2013 08:42 PM
I logged into MYHarmony.com to update my remote and when it was going through the update I got an error message saying that the server was unavailable. Now my remote is stuck with the myharmony.com screen on it. I have tried repetedly to log out and back in and resync the remote but with the same result every time. Is the system down or how do I recover my remote control?
11-07-2013 05:51 AM
reset your remote by holding the off button for 15 seconds until the screen goes black and then the Harmony return icon appears. Connect your remote to your PC, log on to your Account and try to Sync again