04-06-2008 07:23 PM
Since this remote took way longer to fail, I guess I should call this an improvement, but I have not used the remote all that often and it too shows the same fault. Guess the problem lies in the downloaded comfiguration file(a) from Logitech and is not likely to be a hardware defect based on this latest episode.
I wanted to report this new status and encourage anyone else who has rebooting and battery removal issues to offer comments. Speaking for myself, I find the Logitrch software to be just absolutely loaded with bugs.
Thanks to all for replies and assistance.
04-07-2008 05:32 AM
With every firmware fix, a non-corresponding problem arises that requires yet another reboot or update to remote and rf extender. I've given up. When I get a new Intel Mac, I'll dump this forever-buggy setup, but for now, I'm stuck with it because I have only Power PC Mac capabilities and there's nothing else out there.
04-07-2008 06:52 AM - edited 04-07-2008 07:22 AM
Thanks for your reply Gary,
Message Edited by LSH on 04-07-2008 07:22 AM
04-08-2008 09:19 AM
04-08-2008 09:48 AM
I have contacted Logitech. The old and proven solution is always recommended....... Reboot.
A really pathetic solution which merely delays solving the real problem, which is very poor software and firmware written by amateurs.
04-21-2008 05:27 PM
Thanks for your reply. I have no coding background, but one isn't needed to know the programming of this remote is severely crippled.
Last week, I received my first-ever email from Logitech--other than the numerous surveys they asked me to complete, which I did repeatedly--that said, yes, another firmware update was available that would "fix the freeze" issue identified by "some users."
I didn't exactly rush to update, but I did by the end of the week.
Now the commands have slowed in their execution and the occasional freezes have not ceased. Ce la vie.
04-23-2008 06:43 PM - edited 04-23-2008 06:48 PM
I also got the Logitech email and decided to immediately download the new firmware. The good news for me was that I did not experience the slowdowns you reported. The bad news is that my same old problem is now back, in my 2nd Harmony 1000, and I needed to remove the battery and reboot just like before.
What a total pain in the a** this Harmony 1000 is. My other one works fine, and swapping hardware proves it is a firmware or software bug.
Guess I have to wait for yet another release. In the meantime I keep the plastic battery door slightly open to make is easier for me and my family to reboot this thing. What a pain.......
BTW...another new bug.... When the reboot occurs my remote now outputs some turn-on power codes before I even touch any buttons all by itself...does it the same after every reboot....
Typical poor quality control....zero steps forward and 1 step backwards....
My previous universal remote for $39 from Radio Shack was far more reliable.......
Message Edited by LSH on 04-23-2008 06:45 PM
Message Edited by LSH on 04-23-2008 06:48 PM
06-01-2008 10:04 AM
06-08-2008 07:53 PM
06-08-2008 08:18 PM