Harmony Remotes - Hardware

[NOMORE]

I will NEVER buy a logitech product again.  i use to love their products from speakers to mice and keyboards...I bought a Harmony 880 and lost 5 hours of my life and a wasted trip to the store.  I work in a Electronic store and USE to sell these because i have herd nothing but positive things abouth the Harmony line up......however hands on speaks everything.  my remote stopped working after about 20 mins and never worked again.  i updated firm ware, updated software, uninsalled and reinstalled software, read forms and took there info, and still nothing.  when all else failed  i contacted logitech with no answer....NEVER AGAIN and my only advice is buy another product.

[WannabeActuary]

I can assure you that this is not the norm.

I've used various harmony remotes (880, 890, One, 510), for over 3 years now...I've never had a remote stop working.

[hhatkin]

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NOMORE wrote:
when all else failed  i contacted logitech with no answer

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One you should have contacted them first not last, and two you should have made sure of a satisfactory reply - in this case the supply of a replacement.

Message Edited by hhatkin on 11-30-2008 07:52 AM

[listener]

......and I second WA and HH as i replied to your other post.

Greetings

listener