12-17-2008 08:59 PM
I have Comcast using a Motorola cable box DCH3200 (HD, non DVR) and
cannot program my Harmony 550 "OK " button to respond to the DCH3200 "Select" button. I have tried learning from database, raw, and by direct IR. All other buttons work correctly.
I also tried to learn the Select function on another Harmony button, but no effect.
If there are any ideas or suggestion, help is appreciated.
Thanks in advance.
12-18-2008 05:59 AM
From your post, you have tried everything on your end. I recommend you email support and include everything you mentioned in your post. I would also make sure you learn in raw before sending the email, so they can compare the raw code to the one in our database.
12-18-2008 09:32 PM
Omar, Thanks for your quick response. I am contacting Logitech Support for assistance. I am hoping its a software issue and not a hardware defect.
12-19-2008 08:39 AM