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Harmony 550 & DirecTv HR-21 - cannot set up "Watch TV" function - help!
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12-30-2008 08:54 PM - edited 12-30-2008 08:55 PM
Just setting up my new 550. I have entered the TV (Samsung LN-T5265F), receiver (Onkyo TX-SR605) and Satellite DVR (DirecTv HR-21) and all have been accepted. When I go to SET UP NOW on "Watch TV", I am being told that "None of your devices can change channels" and I am being asked to add another device. It's like the remote is not realizing that the HR-21 is a Satllite box/DVR.
Anyone know how to fix this?
Solved! Go to Solution.
Re: Harmony 550 & DirecTv HR-21 - cannot set up "Watch TV" function - help!
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12-30-2008 08:58 PM
(Note: I am not affiliated with Logitech®, Inc.) Have you seen the FAQ Sticky? Useful Links Definition of Delays
Re: Harmony 550 & DirecTv HR-21 - cannot set up "Watch TV" function - help!
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12-30-2008 08:58 PM
Re: Harmony 550 & DirecTv HR-21 - cannot set up "Watch TV" function - help!
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12-30-2008 09:02 PM
Urg2 wrote:
Contact Logitech Support. They should be able to change the device type. It does not appear to be an option of the normal configuration software.
I doubt that's the case...the HR-21 has been around for a while and I'm sure we would have seen A LOT more of these posts...I think it's a quirk of the automatic vs manual activity setup...
personally, I think logitech should remove the automatic option, as the manual option only asks a few questions and is pretty straightforward
(Note: I am not affiliated with Logitech®, Inc.) Have you seen the FAQ Sticky? Useful Links Definition of Delays
Re: Harmony 550 & DirecTv HR-21 - cannot set up "Watch TV" function - help!
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12-30-2008 09:20 PM
Re: Harmony 550 & DirecTv HR-21 - cannot set up "Watch TV" function - help!
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12-30-2008 09:53 PM
I aggree with WANNA totally.
You HAVE to use the MANUAL setup option for some reason. The other stuffs up.
Also, when you initially register your remote to the software, it takes you into setup. That NEVER works right either. Just add one dummy device initially, then delete it, and then start setup on your own.
Re: Harmony 550 & DirecTv HR-21 - cannot set up "Watch TV" function - help!
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12-31-2008 04:40 AM
Another reason why "automatic" is useless and could safely and beneficially be removed.
I just tried it to see what it would come up with - from all my devices just two options, Watch Movie and Play Game.
The first selected TV, amp, and DVD/VCR combo in an Activity that I already have; the second a device that has nothing to do with games.
Point taken?
Re: Harmony 550 & DirecTv HR-21 - cannot set up "Watch TV" function - help!
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12-31-2008 05:01 AM
(Note: I am not affiliated with Logitech®, Inc.) Have you seen the FAQ Sticky? Useful Links Definition of Delays
Re: Harmony 550 & DirecTv HR-21 - cannot set up "Watch TV" function - help!
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12-31-2008 06:25 AM
Re: Harmony 550 & DirecTv HR-21 - cannot set up "Watch TV" function - help!
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12-31-2008 09:58 PM
