Harmony Remotes - Programming

[HoTiCE]

In the Logitech Software interface, it shows INPUT9 as a pseudo discrete Input8+InputNext and I can confirm that this is what the remote is attempting

[rbarbier]

Exaclty.  It is "attempting" this for Input9.  Just make Input9 Input9!  Not Input8 + next input!

[rhachey]

Logitech doesn't' supply the discrete codes, they are either supplied by the device manufacturer supplying the Hex codes to logitech or by users such as you or I that have the codes available

[rbarbier]

So if Logitech knows this problem and I already see somebody posted the Hex code, then why don't they update it or why didn't they fix my problem yesterday?

[HoTiCE]

Someone posted the code in this thread but I think it wasn't in the right format or something...

Can someone from Logitech confirm?

[MarkDU]

Hi HoTiCE,

The code posted in this thread can be added to your account for testing. It is in Hex format which can be converted for a Harmony remote. If you would like, you can contact Technical Support to have them add it to your account for testing.

Regards,

Mark

[hhatkin]

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rbarbier wrote:
So if Logitech knows this problem and I already see somebody posted the Hex code, then why don't they update it or why didn't they fix my problem yesterday?

---

The post says that it did work.

Didn't you tell support that, and ask for the same for your account, instead of the 8+1 workaround?

[rbarbier]

I didn't know about the Hex code.  I called support first and they messed up all my settings and I ended up deleting everything on my remote and starting over.  Then, I came on here and found this thread.

[billtrent]

Yes, that hex code seems to work for me. I can understand why tech support would be reluctant to put a code in the data base just because one user says that it works. If a few more could give it a try and report success, then it seems like it would be easier to convince someone to add it for everyone to use.

[MarkDU]

I appreciate everyone's desire to improve the Harmony input switching with Sharp TV's. I also want to extend my thanks for willingness to improve the database for all future users. I would be happy to follow-up with Technical Support regarding this issue. The key question I have for everyone, the original poster HoTiCE's TV model number was LC-52D85U. Is everyone else using the exact same model number?

If you need to test the discrete command found in this thread, please contact Technical Support (or PM me directly) to add this for you. In regards to improving the default profile for Sharp TV LC-52D85U, if anyone can confirm that this works for this model number (or any other Sharp TV for that matter) I will certainly forward this information to Harmony Technical Support.

billtrent - Thank you for your hard work in locating this command for Sharp LC-46D85U. I will submit a request to have the global device profile updated with this code. Future generations of Harmony users salute you

Regards,

Mark

P.S. - As rehaz1 mentioned, we have no control over what codes exist for your TV, only the manufacturer decides this and builds that functionality into your TV. From experience I have seen that most original Sharp TV remote's use a menu or cycle method to switch inputs. While these methods work, they are not the fastest or most reliable way to switch inputs. Harmony Technical Support has been hard at work improving the database for years by adding discrete input codes (among other device improvements), enabling Harmony users to have a much more enjoyable experience. While we cannot simply "create" these discrete codes (believe me I wish we could   ), but we understand that they are faster and more reliable. This is why those codes are promoted whenever possible, in a sense adding a new feature for your TV you maybe didn't know existed.

Message Edited by MarkDU on 03-06-2009 02:46 AM