03-14-2009 02:38 PM
I am not able to make the remote work with my VIP 722 at all. It will not turn it on or off.
I have chosen Video Recorders from the list of items instead of Satellite/Cable boxes. No luck..
When the remote assistant is asking me "Now is it on", how many times should I have to say no before it finds the right code?
I had to manually program it with my Psyclone AV switch. Luckily the remote has ony 7 buttons for it.
But I don't want to have to manually program this Harmony One as that will take forever and I expect it should just work.
I appreciate any help I can get.
Solved! Go to Solution.
03-14-2009 03:03 PM
How ironic... I just set up my Harmony One to use a Dish VIP-612 by using the 722 device type. The VIP-612 device downloaded from Logitech was aallll fouled up (thought that satellite had inputs to choose from.)
To get the H-1 to control the DVR I had to set the Dish box and remote to be remote #1. Your installer may have set it up to be a different number if you have more than one receiver installed.
To change, use the Dish remote for all steps: * go to the SYSINFO screen (from the Installation screen), * press the SAT button until all 4 device buttons light and the SAT button flashes, * press the 1 button and wait a second, * press the REC button, the SAT button should flash a couple times - then - the SYSINFO screen should show that you're using REMOTE 1.
After I did that, I was able to control my 612 with the Harmony One, and I was *much* happier.
To get a DVR button, edit the "Watch TV" activity and add a custom button, I chose to put DVR on the screen, mapped to the PVR "DVR" button.
Why in the world Logitech can't advise users to set the receiver to use remote #1, or even set up different a different remote # is beyond me. Otherwise, I'm happy after a couple hours use
03-14-2009 04:22 PM
When you run the Troubleshoot for a problem like this you get the option to test the commands from the original remote by the "learning" process and this should lead to you being offered an alternative set.
03-14-2009 04:56 PM
Unfortunately, the Dish remote for these receivers uses an IR protocol that the Harmony One can not understand. So, when you try to learn, you are directed to call Support.
Good idea though.
Too bad Logitech hadn't the smarts to make this otherwise great remote work completely with a major player in the home theater market!
Anti-kudos for the lack of support for Dish receivers!
03-14-2009 05:10 PM
Setting the remote to #1 worked.I had had to change it before because I also have a VIP 612 and the UHF remotes were conflicting.
Now I am very happy as everything is working great. I just need to learn how to navigate the remote now which I'm getting the hang of already.
One more question. I don't really see where I can "edit" the Watch TV activity to add a custom button. I'm sure I'm just not getting the steps right.
Would you mind telling me the steps to get where I need to be to add the custom button.
03-14-2009 05:15 PM - edited 03-14-2009 05:17 PM
The front page of Activities has Customise Buttons as the third option.
To add a virtual button to the screen select the Additional Buttons tab, type in a new Label, then set the appropriate Device and Command from the dropdown lists beside it.
03-15-2009 08:29 AM - edited 03-15-2009 08:30 AM
Terry K 88A
One word: HUH?
I have a DISH VIP-622 (exact same as the VIP-722 but with a 250gig HD instead of 350gig).
My H1 works perfectly, right out of the box, with the DISH DVR and understands all the codes (didn't have to program anything). Logitech had the receiver it it's database and there is NO function that I cannot perform.
Do you actually have a DISH VIP receiver or are you just postulating?
03-15-2009 08:55 AM
Two words: USE GLASSES
I tried the VIP-612 profile, not VIP-622.
Setup insisted that I select a DVR input for the watching tv activity. One choice was "sd"; I don't recall the other choice.
I have a 612 that does not have "input selection" for watching satellite programming, and no Dish receiver that I have ever had did either. I'm skeptical that your 622 does. The basic difference between 612 and 622 is that yours supports watching on two TVs; a 612 is like a 622 in single TV mode.
Your H1 could work out of the box because your receiver was not set to use a non-default remote number, which Logitech Harmony does NOT support. The H1 is a really good remote; I would say it's great, with some firmware tweaking (to support the Dish remote idiosyncrasies.) Once you read forums to learn WHY you can't get the H1 to work - it's great.
Logitech: JUST PUT INFORMATIVE MESSAGES IN THE SETUP for Dish receivers - that would be a big help. I would have completed basic setup in ten minutes instead of two hours if I'd had the tip about remote number.
Bookworm370: Your question is acceptable, given your "reading typo", but your comment about postulating is asinine.