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Belasko44
Posts: 1
Registered: ‎03-10-2007

Harmony 550 locked in "Safe mode"

I bought a Harmony 550 last night. And it's frozen in "Safe Mode". I've tried everything I could locate online.

Where would I locate updated firmware to load it to the remote? I'm using Harmony Software version 7.0.2, Hardware Version Board 2.5 (0xFF:0x12), Firmware Version 2.2 on a Mac G4 running OS X 10.4.8.

Any suggestions on how to disable this "Safe Mode"?
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frankrules
Posts: 376
Registered: ‎01-30-2007

Re: Harmony 550 locked in "Safe mode"

as soon as you login to the software select the downloads option located right above the activities, devices, and remote settings tabs. then just select firmware.