Harmony Remotes - Software/Firmware

[YnotThinkYnot]

Wow, I should be thankful. The only problems my ancient Mac is having with this software is that it isn't remembering my password- or user name, or something. Either way every time I log in the to the software I have to go through the hoops to reset the password to what it was before-LOL.

[BigEHokie]

For anyone else having problems, I was getting a black/blank screen after the software update to 7.4.3 on OS X 10.5.2. I looked and changed my preferred java version to 1.5 rather than 6 and the software seems to be working now. Just one more thing to try if you're having issues....

[sjk]

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Ensoniq wrote:
2 - The "browser - logitech" and "Logitech" folders created in a user's Home folder should instead be in a user's Documents folder.

I haven't installed this software yet and don't know the purpose of those folders, but don't they really belong in ~/Library/Application Support/Logitech? I think ~/Documents is intended for files that users specifically want to store there, not that software automatically decides to put there.

[blblack]

The case-sensitive filesystem issue is the deal-breaker for me. The only computers I own are Linux machines and Mac laptops that use case-sensitive filesystems. Is there any update on the release schedule for 7.5? My Harmony One is a brick until then. Also, I respectfully reject the notion that "Most applications have trouble with this file system" - I have had no problems with my case-sensitive filesystem other than this Harmony issue.

[gryp]

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EricHarmony wrote:
If the client fails to launch and you receive the following:

This is caused by an incompatibility with the Harmony client and Case Sensitive file systems on OSX. By default, OSX uses a Non-case sensitive file system, where the software can install in a folder named Logitech, but the software can reference it as "logitech" or "Logitech" without a problem.
When using a Case Sensitive file system, the software looking for a folder named "logitech" will not find the folder "Logitech" and error out. Unfortunately there is no workaround short of trying another computer or reformatting to the Non-Case Sensitive system. Most applications have trouble with this file system.

Actually there is a workaround.

Here's how to achieve this:

* create a disk image with 'disk utility', make sure it's not case sensitive. About 100 megabyte is enough
* move the '/Applications/remotecore.app' and '/Applications/Logitech Harmony Remote Software.app' applications to that disk image
* create a symbolic link of remotecore.app to '/Applications/remotecore.app'
So if you mounted your created volume 'Logitech' you can create a symbolic link with:
$ ln -s /Volumes/Logitech/remotecore.app /Applications/remotecore.app
* make sure the image is mounted and start the 'Logitech Harmony Remote Software' located in that created volume.

[Samurai]

Thanks! I had tried something like this but I didn't copy remotecore.app. This will let me continue to program my remote until 7.5 gets here.

[FrustratedMac]

If you want to try this workaround, make sure to never check for a new version.
All I get now when doing this is:

"The update is not complete. Give permission to write to the application folder. Check that your firewall software is not blocking the update. Try Again".

Unfortunately I can not find a way to disable the auto-update and just get into the application itself. So, I guess if you tell it to check on start you're screwed.



I do find this hilarious, though:
"Unfortunately there is no workaround short of trying another computer or reformatting to the Non-Case Sensitive system. Most applications have trouble with this file system."

I've ran case-sensitive file systems since somewhere in the late 90s, and this is the first application that ever had a problem with this.

[gryp]

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FrustratedMac wrote:





I do find this hilarious, though:
"Unfortunately there is no workaround short of trying another computer or reformatting to the Non-Case Sensitive system. Most applications have trouble with this file system."

I've ran case-sensitive file systems since somewhere in the late 90s, and this is the first application that ever had a problem with this.

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Yes, it's my first app too. It's an easy way out, but the customers (us) are not helped by this. This makes the hardware useless because we did a 'custom' partition format included and supported by Macosx and Apple.
Actually I think most people who know/use linux (and other unix'es) prefer having case-sensitivity. This can be so **bleep** odd if it isn't.

If you look further where the application creates files, you'll figure out the developers are not familiar with programming for MacOSX, 2 (3) directories (browser - logitech, logitech, and case sensitive Logitech) exist in your home directory (I suppose they should be located in Library somewhere, now it makes a mess of my home directory).

[trrll]

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Rcharles234 wrote:
I found the Logitech brand while research remotes that will integrate my new home theater system, flat screen, etc. And then found this Forum on the logitech web site. It is one of several brands I'm considering.

On this forum, the continuous reporting of software problems for Mac computers, going back at least to early 2007 and not yet fixed but "promised" in the next release, is a downer. I do not need another incomplete or poorly designed device to take up hours of my time only to achieve marginal operation.

Logitech needs to get some quality control on their software releases; quality software tools are the heart of these universal remote devices, which are of little use if they can't be programmed and customized conveniently.

I plan to continue researching and my go with something simple for now; I'd rather have less function but reliability and simplicity.

R C Gray

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While I am happy to see that Logitech Harmony is correcting some problems on the Mac, it is worth noting that I've been using the software for years on Macs with no major problems. The most serious bug that I've encountered is that occasionally after updating the remote, the application will lose the ability to accept text input, and it will be necessary to restart the program.

I'm glad to hear that the new version will no longer put the software in the incorrect location, however. While this does not interfere with using the software, it is sloppy.

[Samurai]

They said May/June for the 7.5 release and it's almost July ! Any chance this is coming soon ?