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davidfw
Posts: 8
Registered: ‎10-01-2007
0

Problem after adding new device

Hi - I have a Harmony 1000i

 

I added a new device - a Blu-ray player, added a new activity and deleted my old dvd activity.

 

When I updated the remote, all the settings for my DTV and Foxtel activity were deleted!!

 

I went through and re-set these up but I have a LOT of duplicated buttons on the additional page - these appear to be OLD sequences that no longer exist and when I update the remote, it inserts these random buttons into the additional pages. It even seems to add buttons I have never used.

 

How do I fix this up?

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hhatkin
Posts: 15,518
Registered: ‎02-08-2008
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Re: Problem after adding new device

[ Edited ]

To remove commands from the remote go to the software, delete the "labels" and set the corresponding commands to the blank space at the top of the list, then re-order the remaining commands, and update the remote.

Message Edited by hhatkin on 11-23-2008 06:54 AM
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davidfw
Posts: 8
Registered: ‎10-01-2007
0

Re: Problem after adding new device

I have already deleted the labels. But still they are randomly inserted into the activity.
Logi Legend II
rhachey
Posts: 12,290
Registered: ‎05-04-2007
0

Re: Problem after adding new device

[ Edited ]
Besides deleting the labels, you also have to go to the next colume to the right and delete the command by clicking on the down arrow and selecting the blank space at the top of the column then you have to move the commands below it up to fill in the blank spaces by using the Up and Down arrows at the far right
Message Edited by rehaz1 on 11-23-2008 01:43 PM
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hhatkin
Posts: 15,518
Registered: ‎02-08-2008
0

Re: Problem after adding new device

Thanks to rehaz for expanding on my "set the corresponding commands to the blank space at the top of the list, then re-order the remaining commands, and update the remote.":smileywink:

Let us know if doing this is causing you difficulty.

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davidfw
Posts: 8
Registered: ‎10-01-2007
0

Re: Problem after adding new device

OK - I did delete everything on the whole line - set it to blank.

 

I am getting OLD phantom actions inserted into the activity. Something is screwed with my account i'm sure.

Logi Guru
listener
Posts: 2,223
Registered: ‎10-26-2007
0

Re: Problem after adding new device

[ Edited ]

Hi,

I'd recommend to call Logitech, as I remember I've read somewhere there is a known issue for the 1000-series by deleting activities which contained sequences.

 

Greetings

listener

 

P.S: Or you create a new account, this should solve the problem to.

Message Edited by listener on 11-28-2008 04:18 PM
Harmony 900 with Fujitsu-Siemens TV (Myrica V30-1), Yamaha-AV (RX-V461), Teufel-5.1-Speakers (Concept-S), Sony DVD (DVP-NS76H), Sony VCR (SLV-SE800D1), LG PVR (RH-278H), Pioneer Mini System (CD, Radio, Tape) (DC-Z94), Logitech Squeezebox Radio and iPod touch 32GB. Did you read Wannabe's FAQ's?
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davidfw
Posts: 8
Registered: ‎10-01-2007
0

Re: Problem after adding new device

I've actually opened a support ticket but thus far they are making the saqme suggestions as people on here.