02-23-2008 10:34 PM
02-25-2008 05:04 AM
02-25-2008 08:33 AM - edited 02-25-2008 08:34 AM
and yes members.harmonyremote.com also gets stucks at the same step "updating region" at around 33-38%
Message Edited by jassi27 on 02-25-2008 08:34 AM
02-25-2008 03:07 PM
I am now beginning to suspect that my flash memory on the device is not working...
11-17-2008 06:06 PM
Was this issue ever fixed? I get the same error:
Step failed Updating region : 0x10200b03 - The information was not sent. Check your USB cable and try again. If the problem persists, contact customer service.
When I disconnect the remote from USB the USB Connected screen never goes away on the remote. If I take the battery out I get a go to the website to update the remote message. Round and round.
11-20-2008 07:20 AM
I did contact support and was able to get to an LII and get the issue resolved. It ended up being a conflict with some portion of McAfee, even though the firewall was disabled and all "visible" settings in McAfee were turned off. I was able to update physically with the file Update.EZHex and then the process worked from there.