Harmony Remotes - Software/Firmware

[chenks]

i have downloaded the client software (mac version) and logged in, but i must have played about with this before as once i log in it takes me straight to "finish setup" and assumes i have a harmony 659 (which i don't).

is there any way i can reset my account so that it starts from scratch ?

i tried the "software reset tool" but that didn't solve the problem.

http://www.simon-gray.co.uk/images/logitech.jpg

[WannabeActuary]

if you want to start from scratch, you can just create a different account

[chenks]

so no way to clear the stuff from an existing account ?

[WannabeActuary]

you can delete all the activities, then delete all the devices...see the trash can icons near each...

and after that, you can hit the upgrade remote button to change you to the correct model

but it's just easier to create a new account

[chenks]

i don't have any trash icons on the screen.
i am stuck on the screen as per my screengrab.

the "previous" button is greyed out so i can't move back.

[WannabeActuary · Accepted solution]

then yeah, probably best to just create a new account