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joeyd1965
Posts: 2
Registered: ‎05-25-2011
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890 Remote not working with Denon AVR 1912

Has anyone tried this and successfully got them to work together?

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IanHarmony
Posts: 164
Registered: ‎07-10-2009
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Re: 890 Remote not working with Denon AVR 1912

Hi joeyd1965,

 

Welcome to the forums!

 

Please give us a brief rundown of the specific symptoms/concerns you have regarding using your Harmony 890 with your Denon so that we can try to give you a hand.

 

Thanks!

Ian

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joeyd1965
Posts: 2
Registered: ‎05-25-2011
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Re: 890 Remote not working with Denon AVR 1912

Configured the Harmony 890 to support the Denon AVR-1912 both Action and Device.  Downloaded updated sw and firmware - logitech support helped with this and they moved this to a higher level of support person.  Completed the update remote process.  Tried the action and the Denon AVR-1912 did not respond with any of the functions (power on/off, volume up/down, etc).  Also tried the device on the remote and the 1912 did not respond to either IR or RF commands.  I tried both IR and RF configurations and neither worked. It appears to me that they 1912 is not accepting remote codes from the 890 which is strange as I also taught the remote codes as a last stich effort and the 890 did recognize the keys.  The support individual did say they support the Denon AVR-1912 even though it was only released in May.  All of my other devices work perfectly with the remote both IR/RF.

 

Config:

Harmony 890 Remote

Sony TV - KDS R60XKBR1

Panasonic Blu Ray -  DMP BDT210

Denon AVR - 1912

DirecTv HR22NC-100

Sony DVP NC615

Retired Logitech Employee / Moderator (Inactive)
IanHarmony
Posts: 164
Registered: ‎07-10-2009
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Re: 890 Remote not working with Denon AVR 1912

Hi joeyd1965,

 

I have sent you a PM on this matter.

 

Thanks,

 

ian

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zj4x4
Posts: 2
Registered: ‎06-19-2011
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Re: 890 Remote not working with Denon AVR 1912

If there is a solution to this can you post it to the forum rather than replying with a PM?  My 900 does not send volume controls to the AVR-1912 unless I'm on the device screen for the 1912.  I've double checked the settings numerous times and it's set to send volume to the Denon.  The wireless icon doesn't even show when I push the volume button like it does when I'm on the AVR-1912 device screen (or like it does for all the other RF-connected devices I have).

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rhachey
Posts: 12,506
Registered: ‎05-04-2007
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Re: 890 Remote not working with Denon AVR 1912

Did you check in Activities if the correct commands was assigned to the volume buttons or in Devices?  Any settings made in Devices are not carried over to your Activities.  You have to do your Customizations in Activities.

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Lixor
Posts: 1
Registered: ‎07-21-2011
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Re: 890 Remote not working with Denon AVR 1912

I am having the same issue...can not control the volume on the AVR 1912 in device or activity.  I can turn on/off in device, but not in activity.  Frustrating.  Any ideas.  I have the Harmony 650.

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zj4x4
Posts: 2
Registered: ‎06-19-2011
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Re: 890 Remote not working with Denon AVR 1912

[ Edited ]

This still doesn't work for me.  The settings are configured to use the Denon 1912 for volume in my "Watch TV" activity and it works fine when I'm in the device but not in the activity.  I noticed when I updated the remote just now that there was an update for the 1912 but it didn't change anything.  When I click the volume buttons I don't even get the icon at the top showing that it's sending a signal.  All the other functions work.

 

This is very frustrating - it's my third Harmony remote and I've never seen anything like this happen before.

 

Update:  I had to go manually assign the volume and mute buttons to the activity using the "Customize Buttons" option.  I'm still not sure why it didn't do this automatically when I selected the 1912 for volume control like it did with all my previous receivers but at least it's working now.

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barkeater
Posts: 872
Registered: ‎06-04-2010
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Re: 890 Remote not working with Denon AVR 1912

yep, just like rhachey said, if the command was changed in the device mode, it does not carry over to the activity.  You have to go into activity and remap it as you did.  Glad to hear your up and running again.

Sony Bravia KDL32S3000 HDTV | Pioneer VSX-1019AH-K AVR | Scientific Atlanta Explorer 4250HDC HD Cable Box | Sony BDP-S380 BD | Harmony 700| Logitech Squeezbox Classic| Squeezebox Radio
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Baller95
Posts: 7
Registered: ‎04-08-2012
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Re: 890 Remote not working with Denon AVR 1912

I have the same issue! Nothing works on my avr-1912. I'm using the harmony link btw