Logi Nu
Posts: 1
Registered: ‎06-10-2013

900 not working

900 remote not working install battery some times it just lights up to gray blank screen some times I get the logo.

when pluged into usb port windows  7 says it does not reconize the divice. my other 900 and 1100 connect fine 

Logi Guru II
Posts: 2,943
Registered: ‎07-15-2012

Re: 900 not working

Pull the battery and wait at least 30 seconds. Hold down the 'off' button at the top of the remote and re-insert the battery. Keep holding down the 'off' button for as long as 30 seconds or until the words 'Safe Mode' appear on the screen. Try to connect the 900 and re-apply the firmware. Hopefully, the USB connection will be recognized while in Safe Mode. Let us know what happens.