09-23-2009 02:27 AM
I just got my new Harmony One and the process of adding new devices went prety straightforward. I added my TV, DVD and Settop box without any problems, but when I am trying to add my wall-mounted microsystem (Philips MCM-275/12) I am facing a problem I don't know how to solve.
The Philips MCM-275/12 is found in the database, but when I accept and press "next", the device is not added to my list of devices. What am I doing wrong?
Solved! Go to Solution.
09-23-2009 03:03 AM
Hi and welcome!
Just tried it and it was added to my configuration without a problem. As you mention your One is new, you're still qualified for free phone support. Don't wait, call Logitech support now!
09-24-2009 02:46 AM
I just solved the problem myself
I live in Denmark and I use the software in Danish language, but when I tried to switch to English, the problem vanished.
So the solution goes like this: Switch language to English. Install the needed device. Switch back to Danish and then update Harmony One.