01-25-2011 01:05 PM
I've just set up my new Harmony 600.
For Play A Movie I was asked an input for the Blu-Ray player (LG HB405SU) - it doesn't use an audio input from an external source of course, but the external inputs were listed, all the same, and I had to choose one to advance.
As a result, Play A Movie doesn't set up correctly. Is there any way this can be corrected?
06-16-2011 03:09 PM - edited 06-16-2011 03:10 PM
Nope, Smudgy, nothing official - nothing has ever come back from Logitech, other than patronising pro forma messages telling me how to complete the set-up routine. Doesn't say much about their customer care, does it?
Although it's a while ago, now, I think I set the external input to one I would never use: the act of running the DVD seems to remind the player what it needs to do, and the sound is produced correctly.
In a series of emails I pointed out and reminded Logitech that their software (from the picture displayed) obviously believes that the BluRay player is a music centre, and I hoped they would have corrected it - it would seem they haven't. As I said .... customer care!