04-20-2012 11:50 AM
I have a Comcast Motorola cable box and I can not seem to get the up down arrows on my Harmony remote to work. On my cable box remote there are two buttons, one for page up and the other for page down when I am on the comcast guide screen. I expected the arrow up/down buttons just below the activities and help buttons on my Harmony one remote to be the up/down function. They don't do anything. However, I have found that unlike my comcast remote if I hold the down arrow (below the ok button) it scolls rapidly thru the menu. Same is tru for the up arrow.
Anybody know how to get the page up botton to work?
04-23-2012 01:14 PM
If the commands mapped to the direction up and down buttons (the ones around the OK) are not doing the same thing as the original remote, you can try to check under device mode if the other buttons/commands will do the page up and down.
To go under device mode:
-hit the Activities button
-hit the Devices button
-choose cable box
-try the hard buttons and try the commands on the screen
If nothing worked as the page up and down from the original/cable box remote then you can try to teach/learn the page up and down commands from the original/cable box remote.
To learn IR, please follow the procedure from this link:
Answer Title: Learning a command from your original remote to the Harmony remote
-after learning those commands, you will need to map those commands to the ARROW UP and ARROW DOWN buttons
To map them, please follow the procedure from this link:
Answer Title: How to customize buttons for a Harmony One in an Activity
-save it then update the remote and test it