04-28-2012 02:59 PM
I just got the Dish Hopper and Joey system installed today. I have three Harmony remotes. A 900, a 550 and the XBox model. On both the 550 and the XBox model... the red button from the original Dish remote either installed as a default, or I was able to add it by customizing buttons. However, on the 900, I am unable to get the red button even in the customize buttons menu. It does not appear as an option in the drop down box. The 900 is unable to learn the command because the Dish remotes are UHF. This is a pretty important button to have. It brings up your other feeds... so if I pause a movie in my bedroom, and want to pick it back up in the living room where the 900 is... I have to use that red button to bring up the available feeds menu.
Does anyone know of a fix for this? Might there be some kind of update to fix this? I know that the Hopper and Joey system is very new.... so I am sure Harmony is still working on it.
04-29-2012 12:01 PM
If your Dish receiver is set to be controlled by UHF, then you cannot control the dish receiver with your Harmony remote period, it has to be set to be controlled by IR.
05-01-2012 03:43 PM
I already set my hopper to be controlled by IR. I am using the hopper profile on all three remotes. What I am saying is that the three different harmony remote models have treated the hopper profile differently. On one it programmed a red button for me automatically. On another, I was able to go to the customize buttons menu and program a button to act as the red button. On the 900; it did not program a red button automatically, and I am not even able to program one myself from the customize buttons menu as the red button does not appear as an option in the drop down box.
05-15-2012 02:07 PM
Just to clarify the last few posts. It is typical for many buttons to be missed in the automatic assignment on different models. This is a shortcoming of the harmony software. You should always customize buttons in the activity (and device if desired) for best results.
UHF and RF are synonymous. It's IR that needs to be enabled for harmony to work.