11-22-2008 07:51 AM
i use win xp sp2
after installing harmony remote software and starting program, i can't find login & account page. it's covered with all gray color.
first page is shown "done" i think it is corrected.
but next page, there are nothing character .it's just gray color display
so i can't use setting my harmony remote
how can i solve this problem?
please help me
11-22-2008 02:51 PM
Hi, welcome, and sorry to hear of this problem in getting started.
You could try completely removing the software from your computer and re-installing it,
and a standard recommendation is to disable firewall and other protection programs.
After that I suggest referring this to Logi support - there's a link at the top of the page.
07-19-2011 11:25 AM
Hi to all,
sorry for using this way, but I was not able to find the point to post a problem.
I have the Harmony 300. My Laptop (Win) shows it in the configuration Manager. When I connect it, there is a sound, also when disconnect. But the Software on myharmony.com does not find my Remote. It knows my units but when I try to sync. there is a message, that I have to reconnect my remote.
When I try it on my other computer, I always come to the site where I can download the software. I have done it for several times an uninstalled. This PC runs under Win XP SP2. My Antivirus-Software is stopped when I try to sync. my Harmony.
Is there anyone that can help me ?????
07-20-2011 12:07 AM
Thanks for your quick answer.
But Silverlight is installed, i have got today the latest version and tried it again. Same result. Any other idea????
Thanks in advance