I have downloaded and installed the latest 7.7.0 software for the harmono remote 659. Software regonizes my password etc, stored on my remote but when when connecting to the remote logitech/harmony side to download latest info nothing happens. However the symbols on my pc screen shows a downloading is going on fro, the harmony server to my PC. After 1 hour no progress is reported and as such i cancelled this update. Any idea how to resolved this since I am in urgent need to change my remote settings due to equipment updates.