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Varunreddy
Posts: 2
Registered: ‎05-11-2012
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Harmony 1100 - power on and off not working on MItsubishi Projector HC9000D

Hi,

 

All my devices in my home theatre seems to run fine except the projector. It is a mitsubishi HC9000D. There are two seperate buttons for on and standby. I have tried the learn signal feature and various other options which i had found but in vain. I am being forced to use the original remote for start up.

 

When i need to power off, i need to press the standby button twice on the original remote. Tried setting up the same thing on the harmony - however if i am using any activity, the remote is not shutting the projector the way it shuts other devices. But if i go to devices on the harmony remote and manually press the standby button twice - the shut down process begins. Rest of the buttons/features on the projector work fine once it powers up.

 

I tried using the settings for HC7800D too but the problem persists. Please help. Thank you.

 

Varun

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RonNova
Posts: 232
Registered: ‎03-29-2012
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Re: Harmony 1100 - power on and off not working on MItsubishi Projector HC9000D

Hi Varunreddy, 

 

Try to change the powersettings of your projector. 

 

Go to Devices ---> Settings of Projector --> Adjust Power Settings ---> I want to turn off this device when it's not in use --> A button on the remote for On, and a different button for Off ---> (Which command will Power On your device?) I don't have the original remote, but I know the command that is used: Then Select PowerOn --> (Which command will Power Off your device?) My device needs more than one command to turn it on and off. You Can then Select 1-3 Commands to Turn Off your projector, try adding 3 PowerOff Commands and then Update the remote and if still it is not turning Off try adding 6 PowerOff Commands, you can do this by going to My device needs more than one command to turn it on and off Twice and it will allow you to add 1-6 Commands to Turn off 

 

Regards

Ron

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Varunreddy
Posts: 2
Registered: ‎05-11-2012
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Re: Harmony 1100 - power on and off not working on MItsubishi Projector HC9000D

Hi Ron,

 

I have tried it with your instructions. Still facing the same problem. When an activity starts or stops, the remote does not turn the projector on or off.

 

When i go into devices on the remote and tap on the power on button - then also the projector is not turning on. Whereas for power off if i go into devices and tap the power off button multiple times - then the projector is turning.

 

On the original remote everything works fine.

Please help!

 

Thanks.

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Support Specialist
RonNova
Posts: 232
Registered: ‎03-29-2012
0

Re: Harmony 1100 - power on and off not working on MItsubishi Projector HC9000D

Do you still have the same problem? 

try to re-add the device and go to device mode of your new projector and try the PowerON,PowerOff and PowerToggle commands. 

Check if it will be doing anything. if it is not doing anything, you need to learn the commands from the original remote. 

 

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Neytrino
Posts: 8
Registered: ‎07-07-2012
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Re: Harmony 1100 - power on and off not working on MItsubishi Projector HC9000D

Varunreddy, change you projector "Inter-key Delay" to 500 (in "Adjust the delays (speed settings")...

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UweHar
Posts: 3
Registered: ‎12-09-2012
0

Re: Harmony 1100 - power on and off not working on MItsubishi Projector HC9000D

I am fighting against the same problem. Exactly the same: ON is impossible for the Mitsubishi MC9000 projector.
OFF : The Harmony sends the first half of the signal -> Mitsubishi goes into question : "Do you really want to switch off ? "
and then nothing more .
I tried to learn the command -> Original Remote can not transfer ist own signal to the Harmony 1100, which does not respond at all.
Learn the command in extended mode : No answer to the new commands.

Support from German logitech: Several proposals with no effect.

Has anybody solved the issue?
I assume, that the infrared frequencie ranges  do not match, so that the harmony principally can neither read nor send in this range.

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rhachey
Posts: 12,332
Registered: ‎05-04-2007
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Re: Harmony 1100 - power on and off not working on MItsubishi Projector HC9000D

Have you setup the Power options for the projector, that it requires two commands to power it off?  Go to Devices, Your Projector, Settings, Adjust Power

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UweHar
Posts: 3
Registered: ‎12-09-2012
0

Re: Harmony 1100 - power on and off not working on MItsubishi Projector HC9000D

[ Edited ]

Thanks for the quick response, but Yes, of course I tried that at first.

But even if I press help and the Harmony tries again and again to switch it off, the Mitsubishi  does not respond further. It is stuck in the question "Do you really want ... ?"

 

Just to be sure, you realized it : The Mitsubishi does not react at all, if it is in Standby . The only Command that gives a (wrong) reaction is, when the Mitsubishi is on and I press the button "On" on the Harmony   the projector goes to the question "Do you really want to switch off?"

 

That´s why i assume, that this command is partly in the infrared-range, the projector uses and allother commands are not received at all.

By the way: the Harmony does not take notice of any signal, the original Remote sends , when trying to learn commands from the original remote directly. That is the second reason, why I think that the Harmony principally cannot control the Mitsubishi because of a different infrared-frequency-range.

 

 

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UweHar
Posts: 3
Registered: ‎12-09-2012
0

Re: Harmony 1100 - power on and off not working on MItsubishi Projector HC9000D

Another hint: My  Mitsubishi MC9000 is working fine with the Harmony 300 ! Here the easy learning from the original remote to the Harmony 300 is possible !

It must be a bug in the Harmony 1100 and not a user mistake !