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Logi Nu
MaxWin
Posts: 1
Registered: ‎10-13-2011

Harmony 300 Not Detected

I just bought a Harmony 300 remote, and it's not detected when connected.  I already have the software installed and am using it with a Harmony One remote successfully.  It does not detect the 300.  I then went to the My Harmony website on a completely different computer and installed that software, and it's still not detected.  I've tried 3 computers.

 

All 3 recognize a USB device is connected and installed when I connect it to the USB port, but none of the Logitech software will detect it, so obviously I can't configure and use it. 

 

How do I fix this?

Logi Legend II
rhachey
Posts: 17,712
Registered: ‎05-04-2007

Re: Harmony 300 Not Detected

The 300 will not work with the 7.7 software, you need to go to MyHarmony.com for the setup