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golfgibson
Posts: 2
Registered: ‎03-31-2012
0

Harmony 550 - Safe mode

Safe mode has appeared on my remote and I can't use it. I replaced the batteries, but safe mode continues to display on the remote. Anyone know how I can resolve this?

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rhachey
Posts: 12,327
Registered: ‎05-04-2007
0

Re: Harmony 550 - Safe mode

Remove the batteries, then while holding the 2 button, replace the batteries

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golfgibson
Posts: 2
Registered: ‎03-31-2012
0

Re: Harmony 550 - Safe mode

rhachey, this did not work. Any other suggestions?

towboy123
Posts: 7,044
Topics: 124
Kudos: 506
Solutions: 152
Registered: ‎03-17-2009
0

Re: Harmony 550 - Safe mode

One of the buttons on the remote is stuck look at it from the side and you will find it.  If you can't just masage the buttons it will come free after this you will have to update the firmware from the Harmony software in the downloads tab

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