Harmony Remotes

[kamandor]

This is the single most annoying issue I have with my Harmony 610 - the battery life is terrible!!!!

For whatever reasons, Logitech decided that it would be best if the 610's screen remained on 24/7 displaying "Harmony: Press 'Next' for Instructions", even after I have powered off all of my devices and are no longer using the remote. This display serves absolutely no purpose and I have had to change the batteries 3 times in less than 4 months because it's essentially 'on' 24/7, 365.

Can someone please explain either: how to turn the screen off/disable the screen once each device is off; where to get an update that fixes this (tried searching here and Google, had no luck); or how to request an update from Logitech to address this ridiculous problem. 

I don't know if Logitech has a deal with the battery companies to waste energy and thus make consumers buy more batteries, but this has got to be one of the stupidest product oversights I have ever had to deal with. Battery life is usually a selling point for consumers: not with the 610 apparently...

Thank you.

Message Edited by kamandor on 04-23-2009 08:33 AM

Message Edited by kamandor on 04-23-2009 08:34 AM

[hhatkin]

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kamandor wrote:
how to request an update from Logitech to address this ridiculous problem.

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Hi and welcome.

How about an e-mail to Logitech support asking them for it?

There's a box for messages at the end of the general Troubleshoot.

H H

[bevhoward]

If there is a battery problem, it's probablly not the lcd screen as monocrome ldc screens consume almost no power... for comparison, my 620 is running almost 6 months on a set of batteries although I am not a power user.  Think about lcd watches which go for over a year on a single small button battery.

Stuck button or backlight perhaps?  Does the backlight go out after use? 

Beverly Howard

[OmarHarmony]

Hi Kamandor,

The Harmony 610, 515 & 510 work a little different than all of our other Harmony models. The LCD does in fact turn off. These models are equipped with a tilt sensor. When the remote is tilted, or a button is pressed on the remote the LCD turns on. After a specified amount of time (which can be increased or reduced through the software) the LCD powers off. The default amount of time before the LCD powers off is 10 seconds.

If the LCD is not powering off, check for stuck buttons are bevhoward suggested. If that's not the issue, then contact support as hhatkin suggested.

Regards,

Omar

Note: To adjust the duration of time, the LCD is on for

1. Login to your account

2. Click on the Remote Settings tab

3. Click on Display Settings

4. Select the desired duration of time before the backlight turns off and click on the Save button

5. Update your Harmony Remote

[NetVicious]

Hi OmarHarmony!

I have a 525 and I don't see nothing about time to turn off LCD. I have on "Remote Settings tab /Display Settings" an option called "Glow Timing" but it only turn off the LCD light.

I readed about the Deep Sleep (2 hours) of the remote, but I think the Logitech Software lacks one option to turn off the LCD only (not Deep Sleep) after some time (10 mins, 15 mins, 30 mins, ....).

[OmarHarmony]

Hi NetVicious,

The Harmony 525 does not have that same options as the Harmony 510, 515 and 610. The Harmony 520, 525, 550, 555 and the Harmony Advanced Universal Remote for Xbox 360 remotes use a motion sensor to save power when not in use. As you read, after two hours the remote will enter a 'deep sleep' mode, powering off its LCD screen in order to extend battery life. Unfortunately, as you already know, you cannot adjust the amount of time before the remote goes into deep sleep.

Regards,

Omar

[NetVicious]

Hi OmarHarmony,

Yes I read it in your message. It's there any way (mail, form, forum, ...) to suggest these things to the harmony developers ? 

[listener]

Hi,

try this: http://www.onlineregister.com/logitechithink/

But there is less hope they will put much effort in improving Harmony models which are already discontinued or seem to be replaced soon.

Greetings

listener