05-11-2012 10:20 AM
New user, Harmony 650 - Samsung D7000 TV, Samsung D-570 Soundbar, Sky+, Apple TV2
Listen to Music Activity setup - Switches on Apple, TV and Soundbar - perfect
Watch Movie Activity setup - Switches on Apple, TV but not soundbar
Watch TV Activity setup - Switches onSky+, TV but not soundbar
All settings are setup in the same way so why is there a difference? Although they have worked correctly on initial setup the Watch TV and Watch Movie options are no longer switching on my Soundbar although the Listen to Music works as advertised? I have adjusted all the Power and Inter-Device settings up and down and returned them to defaults, removed and re-added each device and still get the same results.
What is different with the Music setup and how to I recreate it's success on switching on my Soundbar? Any help much appreciated - I'm not a total idiot(!) but I do appear to be missing something, probably obvious. Thanks.
05-11-2012 11:30 AM
First question, is the Sound Bar included in your Watch a Movie and Watch TV Activities? If the sound bar is included in both Activities, then you may have to increase the Inter-device delay for the sound bar. With the 650, this is done on the remote and not in the software, press and hold the Help button for 5 seconds to get to the advanced setting area, then select your sound bar and increase the inter-device delay for the sound bar.
05-11-2012 11:54 AM
Thanks for the quick reply - yes, the Soundbar is included in all 3 of the activities I have set up, in an identical fashion. That is why I don't understand why it works in one and not in the others. I have tried increasing the inter-device delay on the remote to the max of 2 secs (from 0.5 secs default) with no effect. The Soundbar does switch on with it's default settings on the Music mode.
The Watch a Movie setup is identical in every respect to the Listen to Music setup yet one works and the other doesn't. Any other ideas? Kudos!
05-12-2012 07:29 AM
Yes, Anynet+ is turned off on all devices. Same problem still exists. After going through the Harmony 'help' section each time it switches the Soundbar on/off on the third attempt (second help attempt).
So, the Listen to Music Activity works as advertised - I set up an additional Listen to Music Activity in exactly the same way and it does not switch the soundbar on! I have deleted them both, reset them to identical settings and one works while the other doesn't!! I thought at least I could repeat the success of one and just give it another name but even this does not seem to work.
I am gutted that the setup process is not completely straightforward. I have three new bits of kit, nothing out of the ordinary, hours down the drain and one more remote sitting on the table! I actually enjoy trying to solve problems but can't fathom this one yet. Perhaps it's time for a complete reboot...
Any further help will be gratefully received
05-12-2012 08:12 AM
Since Anynet is turned off and you have already increase the Inter-device delay, then I am stumped, time to contact Harmony support to have them look at your setup, something in your profile may be corrupted.