Harmony Remotes

[jdota]

Hello, I have the follwoing setup:

Vizio TV

DirecTV box

Logitech Revue

Logitech Harmony 650 remote

The problem I am having is that when I am Watching TV and  press the Drectional buttons (up, down, left or right) on the remote the signal seems to send mutiple times and (for example) the guide will skip multiple channels.

I have tried changing the delay and repeat settings but that has not worked. All the other buttons/controls work fine.

The one thing i have noticed is that the remote light on the Logitech Revue stays lit solid for a few seconds (as if reciving many commands)  when it sends the mutiple signals to the DirecTV box and on the DirecTV box the remote light blinks mutiple times.

Any help would be appreciated.

[NickB03]

I am having the same issue with my 700.  The worst part is that everything worked "ok" when I had dish (not great but I dealt with it) when I switched to DirecTV the new box has the same issues as you have.  Figured no big deal I'll call for help

However now they refuse to help me without charging me since I've had my remote more than 90 days.  TOTAL BS I haven't been happy with these products since I got them now its time for me to sell all of my logitech crap and switch unless I can get an answer on how to adjust the lag time

[jpog]

Has anyone reached resolution for this issue?  

Same issues here.

[rhachey]

The only way to fix the problem is to contact Harmony support directly and have them reduce the "Repeats" for that device.

[wtytke]

Is there repeats changes that can be done by logitech that can't be done by us?

e.g. I have changed mine to "0" and still have the same problem... the situation explained in another post.

[rhachey]

If you were able to change the repeat settings, then you must be using the 7.7 software.  Try setting the repeat setting to 1.  Their, Harmony Support, repeat settings would be the same as you have changed and would be no different.  Only if you were using the MyHarmony.com to program your remote, you would not be able to adjust the repeat settings as there is no option in the setup to do that and would have to be done by Harmony support.

[wtytke]

Yes, I have the latest software(7.7) and firmware. I tried the repeat settings 0,1,2, and 5, and no luck, but I did find out something VERY interesting and I do believe all this channel skipping is due to some interference with other overlapping  frequencies.  Ergo.  If I hold the remote in a certain spot at a certain angle, I can get the problem to pronounce itself, If I angle it back to the original original spot, then it works again.