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Logi Nu
czech1
Posts: 1
Registered: ‎01-24-2011

Harmony 650 display / key backlight never turns off

I just started using the 650 (have also been using Harmony 550 for several years) and noticed the backlight on the display and the keys never goes off.

 

I tried changing the backlight timer settings to 10 seconds, disabled the motion sensor, even updated the remote firmware but no luck - the display and keys keep on glowing. Anyone had this problem and if yes, how did you fix it?

Logi Nu
Ad2312
Posts: 1
Registered: ‎09-12-2011

Re: Harmony 650 display / key backlight never turns off

[ Edited ]

Having the same problem here! It worked when I first got it (only got it about a week ago) then suddenly stopped working.

Logi Master II
barkeater
Posts: 903
Registered: ‎06-04-2010

Re: Harmony 650 display / key backlight never turns off

you should contact Logitech support and make them aware of the issue as it is likely you are still under warrenty. 

Sony Bravia KDL32S3000 HDTV | Pioneer VSX-1019AH-K AVR | Scientific Atlanta Explorer 8300 HDC HD Cable Box | Sony BDP-S390 BD | Harmony 700| Logitech Squeezbox Classic| Squeezebox Radio
Logi Nu
Prad
Posts: 1
Registered: ‎02-08-2012

Re: Harmony 650 display / key backlight never turns off

I had recently bought 650 and i got the same issue as the backlight is NOT turning OFF after 10 sec,

I had tried several settings but doent seems to be working.

Tried to update the firmware, but no luck.

So is there any way to fix this issue.