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bstirling
Posts: 3
Registered: ‎03-07-2012

Harmony 650 doesn't work. It is useless

Support, 

 

I'm sorry to say that you have not helped.  After 4, yes FOUR, months of you trying to adjust settings this remote simply has FAILED.  I don't know why it wasn't immediately replaced when I said that nothing on the TV/Mini system/PVR changed and I verified that all looked like you wanted every time you asked about the settings on those devices.  I told them every time that the remote USED TO WORK then just STOPPED.  So if the settings aren't wrong on the devices, what could it be?  THE REMOTE.

 

This remote is a piece of junk...I will never buy any Logitech product again.  I like your mice and have several but this is the last straw.  I will NOT purchase anything again since I don't want to support a company that doesn't stand behind their products.  

 

The tech did try.  I give you that.  They just didn't know what to do.  

Logi Nu
bstirling
Posts: 3
Registered: ‎03-07-2012

Re: Harmony 650 doesn't work. It is useless

And as I scan the message board here there are a number of 650 problems.  Is it possibly a bad remote?