07-14-2011 06:17 PM
So, I have a 659 that is stuck in Safe Mode. I read over the forums and have tried all the recommended fixes (took batteries out for 10 secs, held down OFF, held down 2 while changing batteries, etc.).
When I plug the USB in to update the firmware as has been suggested, the software says:
Plug USB cable into the remote control, or press any button on the remote control to wake it up.
Obviously, the cord is connected. When I press any button to wake it up, nothing happens.
So, I can't do the firmware-update-to-get-out-of-safe-mode-fix because the software can't see the remote!
What's a boy to do?
07-15-2011 06:27 AM
If you tried the suggestion found here then your next step is to contact Logitech Support.