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julz124356
Posts: 2
Registered: ‎03-30-2013

Harmony 890 stuck in safe mode

I got a used harmony 890 from one of my friends and it worked fine with them, and it worked for me for a couple hours until I plugged it in again to change some setting and now it is stuck in "safe mode". I have been searching everywhere for an answer, I have tried putting it in "safe mode requesting" and reinstalling the firmware but it just says that it is trying to connect to the remote. I have tried connecting it to a different computer, trying both a mac and a pc, and I have tried different cables also. If anyone has any suggestions let me know. I can't contact support without paying $29 and I would not be willing to pay that much.

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rhachey
Posts: 17,091
Registered: ‎05-04-2007

Re: Harmony 890 stuck in safe mode

To turn off Safe Mode, remove the battery, then while holding the #2 button, replace the battery.

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julz124356
Posts: 2
Registered: ‎03-30-2013

Re: Harmony 890 stuck in safe mode

I actually found that the only way that worked for me was to create a new account and set it up again