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doctboo
Posts: 2
Registered: ‎10-30-2009
0

Harmony 900 Battery Stuck

I have the habit of putting my remote in the cup holder of my treadmill while I run. I know, it's probably not good for it to have all that constant motion. Every once in a while it will freeze and I have to reboot it via pulling the battery. The last time I tried, the battery was stuck so tightly, that I had to get a pair of pliers to pull it out. I looked to see if there was some debris stuck down in the battery compartment, but didn't see any.

 

What possible reason could there be for the battery being stuck and is there anything I can do to prevent it?

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barryware
Posts: 21
Registered: ‎01-06-2008
0

Re: Harmony 900 Battery Stuck

The battery has probably expanded a bit. This is typically due to overcharging. It can be argued that the battery should not be overcharged with the charging circuitry to prevent it.

 

However, it does happen when the battery ages. Time to replace the battery.

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hhatkin
Posts: 15,519
Registered: ‎02-08-2008
0

Re: Harmony 900 Battery Stuck

[ Edited ]

I thought treadmills had been abolished at the same time as children stopped being sent down chimneys to clear soot out of them.

In this case the expanding battery isn't due to overcharging, and is actually quite serious and potentially dangerous, so for you and anyone else with the problem, don't do the pliers method again, and preferably don't even try to get it out at all - insist on a replacement Harmony.

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KyleRobotN
Posts: 4
Registered: ‎01-31-2012
0

Re: Harmony 900 Battery Stuck

I seem to be having this problem on a Harmony 900 Remote as well - the battery is lodge in there, and I cannot get it out. I read to replace the battery, but what do you do if you cannot remove it?

 

I have contacted support and called them, but being in Canada I am not sure if I am on the priority list. I kind of feel as if the unit itself is un-safe, I am going to look into seeing if there have been any recalls in other countries.. A battery expanding in a remote is a huge concern for my family - it's toxic no? Does anyone have any other information about this? For a unit this expensive I didn't expect something like this to happen at all...

 

Can someone from Logitech contact me?

Retired Logitech Employee / Moderator (Inactive)
CatLogitech
Posts: 3,664
Registered: ‎10-05-2010
0

Re: Harmony 900 Battery Stuck

Please see my other replies on 2 of your other posts.

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Cat
Logitech Support Specialist

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