03-10-2011 12:50 PM
I have the habit of putting my remote in the cup holder of my treadmill while I run. I know, it's probably not good for it to have all that constant motion. Every once in a while it will freeze and I have to reboot it via pulling the battery. The last time I tried, the battery was stuck so tightly, that I had to get a pair of pliers to pull it out. I looked to see if there was some debris stuck down in the battery compartment, but didn't see any.
What possible reason could there be for the battery being stuck and is there anything I can do to prevent it?
03-10-2011 01:01 PM
The battery has probably expanded a bit. This is typically due to overcharging. It can be argued that the battery should not be overcharged with the charging circuitry to prevent it.
However, it does happen when the battery ages. Time to replace the battery.
03-10-2011 04:07 PM - edited 03-10-2011 04:09 PM
I thought treadmills had been abolished at the same time as children stopped being sent down chimneys to clear soot out of them.
In this case the expanding battery isn't due to overcharging, and is actually quite serious and potentially dangerous, so for you and anyone else with the problem, don't do the pliers method again, and preferably don't even try to get it out at all - insist on a replacement Harmony.
01-31-2012 12:21 AM
I seem to be having this problem on a Harmony 900 Remote as well - the battery is lodge in there, and I cannot get it out. I read to replace the battery, but what do you do if you cannot remove it?
I have contacted support and called them, but being in Canada I am not sure if I am on the priority list. I kind of feel as if the unit itself is un-safe, I am going to look into seeing if there have been any recalls in other countries.. A battery expanding in a remote is a huge concern for my family - it's toxic no? Does anyone have any other information about this? For a unit this expensive I didn't expect something like this to happen at all...
Can someone from Logitech contact me?
01-31-2012 06:26 AM
Please see my other replies on 2 of your other posts.
Logitech Support Specialist
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