04-11-2012 07:14 PM
Just bought an IR extender for use with my Harmony One. I'm trying to control a device which sits behind a wood cabinet door and I've positioned the mini-blaster in front of the device (a cable box) and I'm not getting any response. The instructions say that the "status" light should blink momentarily when it is receiving a signal from the remote, but it never blinks. The power light is on, however. Any suggestions, or is the product just not working?
04-18-2012 11:06 AM
Guys, thanks for your responses. To answer your question - no, neither the components nor the miniblasters are within sight of my remote. My setup can be described as such:
A media storage unit with drop down, solid wood cabinet doors with my components within. The back of the unit is open but about 6 inches from the wall. I have an IR extender unit on top of the unit as well as a Logitech PS3 adapter.
I spent significant time with tech support trying ot solve the issue and I ended up exchanging the unit for another one. However, this one isn't working, either. I'm convinced it's something I'm doing wrong whether it be placement, etc.
I did notice this last night. When my cabinet door is open (and there is direct sight between the components and the remote) and both the PS3 adapter and extender are plugged in, the IR extender messes with the remotes ability to control the PS3. Also, when the door is OPEN, the extender's "status" light blinks brightly and rapidly whenever I use my remote. When the cabinet door is closed and there is no direct line of sight, the status light blinks faintly and rapidly whenever a button on the remote is pressed and when I am standing near the extender...I'm out of ideas, but I'm sure its not a defective device at this point.
Right now I have the IR extender on top of my unit, with the main IR blaster trying to control my AT&T U-verse cable box.
04-19-2012 10:35 PM
Thanks for the response. Let me clarify. The receiver for the IR extender sits on top of my media storage cabinet, and has direct line of sight with my remote. I have tried putting the IR main blaster inside the cabinet by itself, the mini blaster inside the cabinet by itself and both inside the cabinet. None have worked. However, I do have an update - if I place the IR extender receiver on top of the cabinet AND the main IR blaster on top as well, and put a mini blaster inside the closed cabinet, then the cable box can sort of be controlled. When I say "sort of" I mean the remote must be within 5 or 6 feet from the receiver, and the buttons must be pressed for 1-2 seconds at a time before they work. The "status" light on the receiver is much brighter now, also....any tips??
04-22-2012 08:54 AM - edited 04-22-2012 08:55 AM
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