12-25-2013 09:54 AM
Got a brand new Harmony Touch for Christmas. I've had the Harmony 700 and love it. I figured it'd be easy to just change out the remotes, after all there is a button to do it and everything.
The problem is the software cannot find the Harmony Touch. I've tried on Myharmony.com and the 7.7.0 software on my computer. I've tried resetting the remote. I've tried multiple Micro USB cords, all with the same issue. I've restarted my computer and done a cold restart. I've tried uninstalling the drivers and re-installing them. I've tried pretty much everything I can think of. But the program refuses to find the Harmony Touch. I've even tried other computers and every USB in my computer.
On top of that, now my Harmony 700 is having the same issue! I cannot figure out how to fix it. Anybody have any suggestions that I may have missed?
Solved! Go to Solution.
12-25-2013 10:02 AM
12-25-2013 10:18 AM - edited 12-25-2013 10:30 AM
Yup that worked for the old one. It's updating now. I'll have to see if I can get the Harmony Touch to work.
Yeah it's still not finding the new one. Dunno how that can be a server issue. It is saying the Harmony Touch isn't even plugged into the computer.
12-25-2013 10:51 AM