Harmony Remotes

[ecmobile]

Help! Over a month ago I contacted Logitech. My incident number is (edit out personal information).

My problem was escalated to a supervisor but no one ever got back to me. I have reposted on my incident page but still no response! Can someone look into this matter for me please! I have tried to be as patient as I can be!

Many thanks for any assistance! 

EC

[hhatkin]

Welcome to the forum.

It is only a users' forum, and Logitech staff don't often look in these days.

Try again with a new strongly worded message to Logitech support.

H H

[BHONG]

Hi ecmobile,

Sorry to hear about the lack of response. I'll forward this on to a supervisor in our customer care team and they will contact you directly.

Please accept our apologies. This is not the standard.

Regards,

Ben

Logitech Customer Care