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Friday724
Posts: 1
Registered: ‎08-07-2009
0

My biggest concern!

I am contemplating the purchase of two Harmony One remotes.  For me, the programming & technical stuff should come easy.

 

My concern is the physical stamina and reliability of the remote, particularly he keyboard, and most particularly the up/down keys.

 

I am a professional television watcher and will likely press the channel up/down buttons hundreds of times per day.  Can they take this action?

I don't press them hard or abuse them, but I need the H/One to work for a lot longer than 6 months before having to "stand" on some of the buttons to get them to activate.

 

What is the best learning remote for reliability?  The buttons on the H/One look great, but I won't have a chance to play with one before purchasing.  Is there an extended warranty available from Logitech?  ...from any retailers?

 

I'd appreciate hearing from Harmony One owners regarding the stamina of their unit or alternative suggestions.

 

Logi Legend II
hhatkin
Posts: 15,523
Registered: ‎02-08-2008
0

Re: My biggest concern!

Welcome to the forum.

One or two Harmony models have the failing button problem; the One doesn't have it.

Logi Legend
WannabeActuary
Posts: 12,378
Registered: ‎08-25-2006
0

Re: My biggest concern!

any of the remotes with the "squishy" buttons will likely break down the quickest
the 800 series buttons typically. start to show wear more in the 3-4 year range IMO, but that is with use that might be lighter than yours
the buttons on the one hold up quite well IMO
logitech does not offer an extended warranty that I know of, but the standard warranty is 1 year in the us
places like best buy probably offer extended warranties, but I can't say for sure

Samsung LCD HDTV (LN52B750), Scientific Atlanta HD DVR Cable Box (Explorer 8300HD), Panasonic BluRay Player (DMP-BD55), Onkyo Receiver (TX-SR806), XBox 360, Nintendo Wii, SlingCatcher....all with my Harmony 1100 w/ Wireless Extender
Samsung LCD HDTV (LN40B640), Scientific Atlanta HD DVR Cable Box (Explorer 8300HD), Panasonic Blu-Ray Player (DMP-BD60), SlingCatcher, Monoprice HDMI Switch (HDX-501)....all with my Harmony 900 w/ 2 Blasters

(Note: I am not affiliated with Logitech®, Inc.) Have you seen the FAQ Sticky? Useful Links Definition of Delays