04-28-2011 06:19 AM
I have not seen this problem posted anywhere else, but hopefully someone can help me. I have had a PS3 harmony adaptor for a little over a year now and for some reason recently the adaptor tiself just keeps "turning off." The LED light goes out and I need to get up, unplug it and wait about a minute and then plug it back in to turn it back on. Then it will work from anywhere between 15 minutes to an hour. Then I have to repeat the process. It started a few days ago randomly turning off and at first I thought it was a problem with my surge protector, but everything else works fine on the surge protector. It has gotten continuously worse over the last couple of days and is to the point where it is unusable.
Any ideas on what is causing this and most importantly, how I can fix it? I really don't want to spend $50 for another one.
04-29-2011 10:04 AM
Welcome to the forums!
Assuming that you have not added any devices which broadcast RF to your entertainment environment (cordless phones, baby monitors, etc.,) and assuming that you've attempted to re-pair the Harmony PS3 Adaptor with your PS3 console, I would recommend contacting support to do some further troubleshooting.
03-07-2012 09:05 PM
I am having the same issue. It just started three weeks ago. I have attempted to re-pair the adapter to the ps3 but it still shuts-off for no reason. Anyone have any solutions yet?
03-08-2012 10:14 AM
My advice is to rule out the adapter's power supply first. If you can, see how many volts it's supplying. Should be 5 V. If you don't have the tools to do that, then try to replace it. The cheapest way to acquire another power supply is to buy a "USB to 3.5mm barrel connector" cable. They cost a couple of bucks on Amazon or Ebay. Then connect it to a common wall charger with a USB port. If you still have problems, then I would assume you need to replace the adapter.
04-26-2012 08:05 AM
there are a couple steps that you can try and they include, power cycling the device fully, un pairing it from the PS3, pair it again, make sure there are not any other things that may be causing interference
- Retired Harmony Support Agent