10-24-2009 03:41 PM
ARGH. That's how I'm feeling right now. I just recently re-did my home theatre setup and needed to re-program my Harmony 880. I recently formatted my Mac so had to install from scratch before I started.
The installation of the Harmony Remote software 7.6 went fine, but when I try to launch the Logitech Harmony Remote Software I get an error stating "The Remote Control Software cannot start. Give permission to write to the application folder and try again."
I've tried repairing permissions, and still no dice. I've done the clean wipe by following the instructions on the forums to remove all Logitech files/folders/drivers to no avail.
I was getting the above error plus additional errors regarding the extensions Belcarra.USBLAN_netpart.kext and Belcarra.USBLAN_usbpart.kext not being installed correctly, but those appear to have gone away after my 10th attempt at re-installing. So there's my first issue. Mac OS is recognizing the remote when I plug it in under the system profiler as being attached to USB as "Harmony Remote 0-4.4.2".
I figured I'd try to install the Windows software on my Vista box, but it sits at the "Please wait while the Logitech harmony Remote Software Installs" screen. It's been sitting for 2 hours now, not moving. Have tried three times, ended up force killing the Process Tree from task manager.
Suffice to say, I'm annoyed. Having the software not work on one OS is bad enough, but two OS's is just plain silly.
10-24-2009 05:34 PM
So I let my Vista machine sit for two hours and it finally finished installing. In the interim I had installed the software on my wife's Vista box and was able to re-program my remote.
However, I still would like to get it working on my macbook running OS 10.6.1
04-14-2011 12:15 PM
06-04-2011 03:26 PM
I have just got a Harmony One and I get the same message. I've updated permissions for the application bundle and the Applications folder and I get the message. I'm running OS X 10.6.7 and I just re-downloaded the Installation Software from Logitech's site. I just checked I am not running in 64 bit mode.
So I have the latest version of OS X, the latest version of Logitech's installer, and I'm running in 32 bit mode. Yet I can't install the software which is required to make this $150 paperweight work.
Hopefully someone from Logitech can provide a reasonable explanation for that.
12-31-2011 05:47 AM
I am getting the same message, I hardly think that support is adequate either. I haev been having so many problems with this device, and inadequate support,
As you say, an expensive paperweight.