10-07-2009 05:32 AM
My two-week old Harmony 520 (purchased, brand-new in a still-sealed package, from a partner seller on Amazon.com) made a very loud popping sound two nights ago and stopped working. From what I understand, this sound I heard was probably one of the components on its circuit board blowing up.
Is it complicated to get Logitech to honor their warranty?
Not sure how to proceed,
10-07-2009 05:42 AM
Call their support number. It should not be difficult.
If you are looking for official Logitech Customer/Technical Support, please >> CLICK HERE <<.
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Harmony Link, Logitech Revue, Sanyo DP-55441 HDTV, Dish Network Hopper and 3 Joeys,
Sony STR-DA3400ES, Sony BDP-S350 BluRay, Squeezebox Classic, Sony DVP CX875P, Sony iPod dock, Sony PS2, XBOX, Wii. Whats not being controlled by Harmony is a Phast-8 Amp and a Panamax Power Conditioner
10-07-2009 07:37 PM
The Warranty process is fairly simple. If you haven't found the Support link and 'Warranty Claim' button in the software the following FAQ will describe the steps.