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Logi Nu
newmktgolf
Posts: 3
Registered: ‎12-06-2013

remote is attached to usb but will not sync

Harmony 650 is attached to PC via USB, but when I click sync, it does nothing.

Logi Guru
Quin_at_HRR
Posts: 2,093
Registered: ‎07-15-2012

Re: remote is attached to usb but will not sync

Quick and easy thing to try first is to unplug the USB cable, remove the batteries, wait 30 seconds and reinstall the batteries. Then, shut down your computer completely and cold-boot. If you are using a laptop, make sure you are under AC power and you are not using a USB hub. Navigate back to myharmony, login and try again. Sometimes, a fresh startup on both the remote and computer will do the job.