Reply
Logi Browser
yyz-kb
Posts: 6
Registered: ‎11-04-2011
0

Bang & Olufsen Support (can't sync after adding)

Has anyone had success adding Bang & Olufen devices (i.e. Beo4 remote) to the Harmony Link?

 

When I add the BeoSystem 3 and sync my iPad or iPhone app, I fall in to the infinite syncing problem.  I've tried BeoSystem 2 and other devices with no luck.

 

Thanks…

towboy123
Posts: 7,044
Topics: 124
Kudos: 506
Solutions: 152
Registered: ‎03-17-2009
0

Re: Bang & Olufsen Support (can't sync after adding)

Catlogitech posted this for a different device but might help you

 

Hello,

 

I would like a test done.

 

Can I have everyone who is having trouble with the B & K receivers look at this post?

 

I would like you to try a couple of different ways to enter B & K.

 

1. B&K (no spaces)

2. B and K

3. BK

4. B&K Components

5. B&K components Ltd.

 

 

Thanks,

Cat
Logitech Support Specialist
___________________________________________________________________________________
If you are looking for official Logitech Customer/Technical Support, please >> CLICK HERE <<.
Your Friendly Dish Network Technician
My views don't represent Dish Networks views I am just here to help
___________________________________________________________________________________
Harmony Link, Logitech Revue, Sanyo DP-55441 HDTV, Dish Network Hopper and 3 Joeys,
Sony STR-DA3400ES, Sony BDP-S350 BluRay, Squeezebox Classic, Sony DVP CX875P, Sony iPod dock, Sony PS2, XBOX, Wii. Whats not being controlled by Harmony is a Phast-8 Amp and a Panamax Power Conditioner
Retired Logitech Employee / Moderator (Inactive)
CatLogitech
Posts: 3,664
Registered: ‎10-05-2010
0

Re: Bang & Olufsen Support (can't sync after adding)

Hello yyz-kb,

 

Try what Towboy posted just substitue the different manufacturer.

 

If this does not work let me know so I can pass this information on.

--------------------------------------
Cat
Logitech Support Specialist

If a reply adequately addresses your technical issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.
Logi Browser
yyz-kb
Posts: 6
Registered: ‎11-04-2011
0

Re: Bang & Olufsen Support (can't sync after adding)

I'll try this later today but do I need to reset the device and create a new MyHarmony account every time I try a different device? It seems that after the app goes in to the infinite sync loop, I can't get out of it even by just deleting that problematic device.

Logi Browser
yyz-kb
Posts: 6
Registered: ‎11-04-2011
0

Re: Bang & Olufsen Support (can't sync after adding)

I've tried every combination of name and different models (that use the same remote) all to no avail. 

 

The infinite syncing loop is clearly a fault with the app (both iPhone and iPad).  When is the next app update expected?

Retired Logitech Employee / Moderator (Inactive)
CatLogitech
Posts: 3,664
Registered: ‎10-05-2010
0

Re: Bang & Olufsen Support (can't sync after adding)

I do not have a timeline the the next App update will come out, but I have added this device to the list I have.

--------------------------------------
Cat
Logitech Support Specialist

If a reply adequately addresses your technical issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.
Logi Nu
Johnrist123
Posts: 1
Registered: ‎11-23-2011
0

Re: Bang & Olufsen Support (can't sync after adding)

This is definitely a problem that I've verified multiple times today. If I try to setup a Bang & Olufsen equipment and then try to sync, It will hang. You'll then need to factory default the link adapter (holding in the red button until flashing red light), reload the new firmware, connect to wireless router, delete your apps and reset device. Then you'll need to reinstall apps and sync will work. Was told by Logitech that name with "&" in it will cause sync to hang. Someone needs to change the names or come up with a solution.

 

Another problem I'm having is being able to setup multiple commands for on/off with devices. I can do it with the 900?

 

Also, being able to run commands during an activity similar to macro....

 

 

Logi Nu
mentallapse
Posts: 2
Registered: ‎03-30-2012
0

Re: Bang & Olufsen Support (can't sync after adding)

Jonrist123

 

I'm new in this forum and don't know much about Logitec Universal Remotes. Jonrist123 or anybody in this string, can you confirm that it is possible to remote control Bang Olufsen equipment with a Logitec Universal Remote. My equipmentis Beo4 and Beovision 4-7. As fare as I know B&O is using anothe IR frequency than other equipment.

 

Will I be able to control my B&O equipment with a Logitec Uni Remote product and if so, what product should I use ???

 

thanks... 

...mentallapse