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Sharrison93
Posts: 1
Registered: ‎11-02-2011

Audio problem with Wireless headset H600

Does anybody else think that the audio from the new wireless Logitech H600  is AWFUL? 

 

Seriously, these cost me £50 and they sound worse than Apples earphones, I mean come on! Is this a joke!?

I want an explanation please.

 

The audio distortion is driving me insane..no matter what level the sound is on..it sounds tinny and is absolutely full of fuzzy distortion. Every sound that is emitted from these headphones comes with crackling and just does not sound how they are advertised. 

 

Please help me out here.


Sam

Retired Logitech Employee / Moderator (Inactive)
ebona
Posts: 451
Registered: ‎02-07-2011
0

Re: Audio problem with Wireless headset H600

Hi Sharrison93,

 

You may have a defective headset, have you tried using it with another computer?

 

Regards,

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Greenie6
Posts: 2
Registered: ‎11-11-2011

Re: Audio problem with Wireless headset H600

Yes I also think it's awful. I bought them for my wife, she works at home and needs to do things around the house while taking calls for a Help Desk. The Mic works great but the headphones are aweful...This is simply unsat ( sorry Marine Corps word for being terrible) coming from a big name like logitech. Here in the U.S. they were $76.99. (with 4 children that's a lot of groceries)  I thought maybe her HP Laptop which has windows7 was the problem. She went back to her analog headset and I became the new owner.

 

 I have windows 7 64 on my desktop.  It's a new machine I built for my self as I build PC's and have my own business doing as such, I couldn't even get them to pair properly with win7 64.  Still trying to figure it out...I really hope it's a windows 7 problem if it is I'll figure it out.  Windows7 is kinda qquirkywith audio products

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JezKimi
Posts: 2
Registered: ‎11-20-2011
0

Re: Audio problem with Wireless headset H600

Just got the H 600 yestaday to my brand new WIN 7-64 desktop to use it for Skype.

 

I must say, it work without any problems. BUT it killed my audio system. When I remove the little Nano receiver and restart my comp the audio speakers are working again. As soon as I plug in the receiver my speakers go dead. That is of course more than disappointing.

Anyone with the some problem out there?

Retired Logitech Employee / Moderator (Inactive)
ebona
Posts: 451
Registered: ‎02-07-2011
0

Re: Audio problem with Wireless headset H600

[ Edited ]

Hi JezKimi,

 

When you plug in a usb headset to a Windows computer, it's normal for the speakers to turn off. It assumes you want the audio to come out of the headset.

If you want to keep the receiver plugged in, and not use the headset, you would have to set your speakers as your default audio device. When you want to use the headset you'd have to set the headset as the default device.

 

Regards,

Knowledgebase | Downloads + Get Parts | Contact Support | Manuals | Warranty | Rebate
If a reply adequately addresses your technical issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.
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JezKimi
Posts: 2
Registered: ‎11-20-2011
0

Re: Audio problem with Wireless headset H600

Thank you very much your explanation. So I have to return my H 600 and choose different headset with cable. (My computer should leave the thinking to me, I still want to be the boss.)

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SergeV
Posts: 1
Registered: ‎04-04-2012
0

Re: Audio problem with Wireless headset H600

Same exact problem!  What a waste of money.  Come on Logitech, what's up with these crappy things?  Really really quiet sound and fuzzy distortion.  Pieces of junk!

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Hektikshok
Posts: 1
Registered: ‎04-07-2012
0

Re: Audio problem with Wireless headset H600

I CAN'T HEAR JACK WITH THESE... even when the sound is all the way up, the thing that show you the level of sound as it's being made barely twitches.  PLEASE release a patch that let's them push more sound.

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Romass
Posts: 1
Registered: ‎05-13-2012
0

Re: Audio problem with Wireless headset H600

Dear Support

Just now i buy H600 headset, i also have some questions -

* Its intresting when i plug  USB for wireless, its working only in 2 from 4 plugs( any another USB plugs working)

* Sound are not to loaud as i expekt

* When charging USB plug is pluged but wireless usb stick are not, then its not working. Is it broken? Or its should be like this?

 

Hoping for replay......

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sheik
Posts: 1
Registered: ‎05-18-2012
0

Re: Audio problem with Wireless headset H600

yes i am facing the same problem. i am using in mac os x lion..if i set full volume, then only i hear normal sound.... please help me out of this.. whether my headphone is defective or shall i change headphone?