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xenoborg007
Posts: 1
Registered: ‎04-10-2011
0

Clarification on G930 Rotation Joint

[ Edited ]

After dealing with the appaling design and build quality of the G35, of which my set has finally had its last days with the cabled earphone finally breaking completely off i would like some assurance before wasting more money on the G930 with what i see as the same design flaws as the G35.

 

List of problems i had with my pair of G35.

 

1) only weeks after getting it the wire braiding decided to kink and unravel at the top of the headset.

2) said braiding issue caused the cable itself to kink to a wire damaging position, forcing me to cut the braiding to avoid further damage.

3) the cable decided to split open regardless at said kink point exposing the wires.

4) the earphone covering is basically disintegrating

5) the screwed in panels holding the earphones on at the rotation joint snapped to pieces from normal use (both sides) ie pulling the headset apart to put over your head....

6) and finally the joints themselves aswell as the clip that holds them snapped to pieces aswell.

 

So i would like to know how these flaws have been dealt with with the G930s. Are the ear covers the same crap that will crumble and disintegrate And the rotation joint itself, its claimed that its "aircraft grade" aluminium but which part exactly? just the T joint itself or does the back plate, clip and the rest of the box thats holding the thing together have aluminium parts

Logitech obviously knew this was a problem hence the fact that its mentioned as a feature...... but if its just the T joint thats finally been manufactured with resilient material, i can see the cheap plastic back piece and clip breaking yet again.

 

So give me some peace of mind before dropping £150+

Retired Logitech Employee / Moderator (Inactive)
bphillips
Posts: 1,252
Registered: ‎10-05-2010
0

Re: Clarification on G930 Rotation Joint

Hi xenoborg007,

I'm sorry you had such difficulty with your G35, however I am not privy to the materials used to manufacture our products nor am I able to find such information out as it is proprietary. If you are not fully satisfied with your purchase please call Customer Support in your region as we do have a refund policy, provided you keep your proof of purchase.

Best Regards,

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LarryTheWitness
Posts: 5
Registered: ‎05-06-2012
0

Re: Clarification on G930 Rotation Joint

There are a few threads on the G930's plastics breaking at critical joints, much like the one you described in the G35's.  Not a great sign for overall quality.  It's too bad becasue I love my other Logitech perfs, my G13. my trackballs, My mx mouse, my speakers, etc etc,  I hope my replacements don't have the same issue.