Headphones / Headsets / Microphones

[atrain]

I've had a g930 for a few weeks now, it's a great headset but every time I boot I get an incredibly annoying, continual usb disconnect and reconnect for at least twenty seconds coming out of my primary speakers. The only way to make it stop is to just wait until it cycles through. Sometimes it goes for nearly two minutes before it stops, and hearing that unplugging and replugging in sound for two minutes straight is incredibly annoying.

If I unplug the g930 while this is happening it will stop completely, but once I plug it back in it just starts again. If I don't set the gaming software to boot with windows, then it doesn't happen, so it definitely has something to do with the software. The cycle happens once the profiles on my g13 and g15 transfer. It doesn't happen when the g930 is plugged in, so there is definitely something with the g930 causing this.

I'm not really sure how else to elaborate on this, hopefully my description makes sense, at this point I've just disabled the windows usb device connect/disconnect sound until I can figure out what is making this happen. Even formatting didn't fix it.

Specs if needed:

i5 750

12gigs DDR3

HD 6970

Logitech g15

G13

G930

G500

[LeVvE]

Having the exact same problem as this, also it seems like the PC dosn't pick up my G930s as G930s, just some random USB headset, and if I put the volume in LGS to 40 it still shows 44 in windows, always 4 of the number I want.

It worked perfect with the G930 stand alone drivers, this problem only showed when I bought new **bleep** and went to LGS instead.

Also another problem I have that is related, after it's down with it's **bleep** the sound is quite low, despite saying same 40 as before, but when I turn the volume nob on the headset the volume skyrockets, even if it's just 41, I can turn it down to 40 but it's still a LOT louder than the previous 40.

[atrain]

Good to know I'm not alone in this. I also realized I forgot to mention that my surround sound switch sometimes doesn't work and requires me to unplug and replugin the usb adapter.

[SoCGHOST]

You either have a bad usb port or, a bad usb receiver / transmitter. I would try a different port first then if it continues check to make sure you have 2.0 enabled in bios. Most boards will allow 2.0, mixed 2.0 /1.1, or legacy 1.1 only. On the newer boards you have 3.0 ports as well, if you do I would recommend using a 2.0 port. Also if you have multiple ports try and use one thats on the back, directly on your motherboard. Some front jacks and even expansion cards have slight voltage issues not allowing some devices to function properly.

[atrain]

It's probably the reciever then. I've used both USB 3.0 and 2.0. I've tried every single port on my desktop trying to fix this. I wish I could find the legacy software for the g930 to see if that helps.

[Cintech]

Hello atrain,

Here is the previous software for the G930:

ftp://ftp.logitech.com/pub/techsupport/audio/beta/G930/1.00.346/32bit/

ftp://ftp.logitech.com/pub/techsupport/audio/beta/G930/1.00.346/64bit/

Best Regards,

[atrain]

So far I think this has solved pretty much all of my issues with the g930. I don't get any more random disconnects nor do I have the constant usb noise when I boot up (I was also having a lot of issues with mumble just not working). Now I just wish there was a way for me to custom map the buttons :\

Edit, actually, now I've noticed my surround sound doesn't work on the old software. :[

[atrain]

So, after an RMA it is still happening. most definitely software related. I have no idea where to go from here. It now constantly disconnects and reconnects for nearly 2 minutes before working.

[Codyksp]

I would really like to see an answer to this post. I have the exact same issue and it is driving me crazy every time I boot! Removing the Logitech Gaming Software solves it but also removes 7.1 surround so this is not an option.

[TheGamefreak]

i ALSO have this problem and have determined it is due to software now its a matter of finding the proper software version (to whoever posted the link to the older software im pretty sure downgradeing to ver 1.0 wont help us -.-? what were u thinking.... post a link to something like 8.0 or 7.XX )