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Thers
Posts: 1
Registered: ‎04-07-2012

G35 Headset USB/Conduction broken

Yesterday my computer stopped recognising my G35 headset, i have tried plugging and unpliging the headset in several different USB Ports and in different computers. So i think that there is something wrong with the USB or conduction. Do any off you know about that problem and how to fix it, because i don't want to send it in because i don't have any other headsets?

 

Sorry for bad english.

Retired Logitech Employee / Moderator (Inactive)
dhelpard1
Posts: 654
Registered: ‎03-03-2011

Re: G35 Headset USB/Conduction broken

Hello Thers,

 

It seems as though you have done the basic troubleshooting to determine that the headset if defective.  There is not fix other then replacing your headset.  I would suggest contacting Customer Care for your region for a warranty replacement.  If you currently reside in North America, please feel free to contact me via private message.

 

I hope this helps you out.

 

Sincerely,

 

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