09-20-2012 12:39 PM
My g35's have been working quite good for a few monts now. Yesterday i discovered some crackling in a movie but i thought it was a bad quality audio track. Today I wanted to watch another movie, and again, crackling noises. Then I was worried, so i tried to find ways to test them.
The first thing i noticed was that the bass at this song (http://www.youtube.com/watch?v=HSY2TGG_6aU&feature
Are my G35's broken? I also checked for any EQ becouse it kinda sounds like a realy bad EQ bass boost if anyone knows what i mean
09-21-2012 10:29 AM
Are you turning the volume all the way up when this happens?
09-22-2012 09:52 AM
Yes i am, at lower volumes i cant hear it. It soudns to me as if a wire or something is loose inside the speakers (the crackling effect is also louder at the right ear in oposite of the left) and at an certain amount of low-frequency sound (aka bass) the wire starts vibriting and making this sound
09-22-2012 01:17 PM
Check out the following link from Microsoft to fix this issue:
I hope this helps.
09-24-2012 10:56 AM
You hope this helps...
Did you even check out the link? It's just like when I call a helpdesk to report a problem with my device the "technician" asks me if I "turned the device off and on again?"
I want real help, OF COURSE I know how to connect my speakers, and OF COURSE I did it right...
So any tips or RMA?
09-25-2012 08:44 AM
You can contact the Logitech Customer Support team in your area for further assistance with this.