Headphones / Headsets / Microphones

[Jaykrog]

I have bought many headsets over the last few years, but every single one has broken due to either the cord fraying and/or a piece of the headset breaking.

This time around I bought a Logitech G35 headset for somewhere around $140.00, thinking that if I bought into Logitech (a brand that has never steered me wrong in the past), that I would get a much longer life out of them.

Unfortunately, after just a few short weeks of use, the nylon cord wrapping had caused the interior rubber cord to twist and turn which eventually caused gaping holes in the nylon.  I've had this happen to almost every single pair of headphones I have ever bought, so I wrapped it with electrical tape to try and prevent any inevitable damage to be caused to the wire.

For the last few months, I have dealt with this very poorly engineered wire problem.  With my schedule, taking time out to return this set of headphones for a poorly built wire is just not high up on my list of things to do.

However, today after just picking up the headphones from my desk, the earpiece has fallen off leaving just a very thin wire keeping it from completely detaching itself from the headset.  This has deemed my headphones unwearable, and useless.

The original poster has linked a perfect example of what my headphones look like right now, with the exception that my wire cords are completely frayed.

I really thought that I was buying into a product that would last, but my experience with the G35 headset has made me question buying a Logitech headset ever again.

Is there anything that can be done to remediate this issue, and restoring my faith in Logitech?

[CarterW]

Hi Jaykrog,

Please contact support in your region to see what options are available, I'm sure they can do something for you.

Regards

[Murph2k]

Mine broke the same way except mine brought as i was taking the headset off my head.. its never been dropped and gently used..   i contacted customer support via email hoping they can direct me to get a RMA or somthing.