Headphones / Headsets / Microphones

[Gremar]

Just thought I'd say that I don't have this or any problems with the G35 as you guys convinced me at the last moment NOT to buy it...I have sent an email to logitech asking if these problems have been sorted...also the quality issue (earcups falling off).

These were on special offer and I was very tempted but thought I could do without the hassle.....HOPE you get this resolved and I am just posting to show (though they won't give a toss) that people are influenced by these boards.

Good luck all.

[painkiller27]

I just bought my headset yesterday, started experiencing the same exact thing immediatly, with or without drivers, sound quality lowered or not, especially when sound is being exmitted and I am scrolling up and down.

[NeatNit]

Honestly I think you're better off creating a new thread than using this old one. Logitech employees lurking these forums sometimes overlook "hot topics".

[Mxyzptlk]

I dont care if this posts gets ignored like the other thousands out there but its a **bleep** shame that a company like this takes our 120ish bucks and then basicly tells us **bleep** you guys we dont support you in anyway, nice way to piss off customers. Now to my problem, for a few days now whenever i start Red Orchestra 2 and join a sever, about a minute later the sound cuts out and becomes this terrible loud static noise, which persists until all applications producing audio are shut down. I already tried all the BS you seemingly tell people so you dont have to admitt the g35 is a faulty POS, cleanboot new drivers, even a reformat. I for one will think twice before buying new hardware from now on if you keep up with this amazing customer support.

[Eperb12]

Its a hardware quality problem with the g35 headset for the roughly newer models.

 It is not your computer.

 Ask for a replacement, and be warned, you may end up getting yet another broken one. 

My origional g35 from 2010 was great, and perfectly fine until i rma'd it for a broken mic. The refub i received ended up with the static problem, so i rma'd it again.

The best way to test it and see if its your headset,  simply unplug your usb once you hear the 120 decibel static noise and replug it in.  if the sound restores it self,  it obviously the headset.  if not, then its your computer.

[jvelez2310]

I've only had the set for less than 2 days, I was loving the new headset and ran into this problem while I was jamming to my favorite songs on full blast, the screeching sound almost made my **bleep**ing ears bleed. I almost rather get my money back and get a pair of cheap headphones because that will do the trick (I'll explain in a minute).... After reading this entire thread and other complaints from other G35 users, I was glad to know I wasn't alone, but not happy to realize that expensive hardware had a common problem. So here is the bottom line, Logitech keep blaming the issue on the hardware, they are quick to send out replacements but obviously that wont do any good... The problem is a software issue people. The reason I say this is because I am using Windows 7 64-Bit (like many other users with the same complaint)... I am also plugged into my motherboard.. When I am plugged into the motherboard, Windows is detecting the headset as a Genuine G35 headset and is using Logitech drivers. If you bought your G35 without drivers like I did, Windows will automatically install the Logitech drivers for your headset, this is why you can't download Logitech drivers on the Logitech website.. This problem is only occuring when I am plugged into my motherboard with the original Logitech drivers. However, when I plug the G35 headset into my Belkin 4-Port USB hub, the problem is gone. There is a downside to this, while plugging through the hub, Windows will NOT detect the headset as a genuine G35 headset and will install GENERIC audio drivers for your G35. What this means, is that you will not be able to use all the cool features that you paid $129 for (the surround sound, the EQ, the logitech software), instead you simply only be able to HEAR standard definition sound  from your G35 headset... This is why I would say if you are considering purchasing this headset, to STOP! AND READ THIS! Currently there is no fix for this, Logitech has not even addresssed this issue and they know about it since this is on their website! I would definitely NOT recommend anyone purchase this headset because you will run into this problem and there is absolutely nothing Logitech will do to help you. I will come back and update this if they solve my issue but for now, nothing has been done. 

So here is my conclusion: In the end, this G35 headset that cost you $129 is definitely more of a headache than what it's worth, all G35's have his issue because they are all using the same software. Do not spend the money if you have not already and go buy yourself another headset that does not have this issue, or you will find yourself replying to this thread with the same issue. You have been warned.

[HUBERT_DK]

I have axactly the same problem. Answer from Logitech support: We need your Invoice or receipt or proof of purchase.

Well it,s a gift from the familily, so thats impossible. his means (as expected), Logitech is off the hook :-)

[pmacca]

Please can we have some good Windows 8 64 bit drivers to sort the problem!!!!!!

[somenbjorn]

Responding do dead thread. but still I have found something that works for me.

I simply entered the Bios and disabled the onboard audio controller. Havent had it happen to me since. 

Hope more of you will find  that this works for you. 

[lobbo232]

had the g35 headset over a year and no driver update has fixed this static problem so far.

wont be buying from logitech again, thats for sure.