Headphones / Headsets / Microphones

[Gravens4k]

first sry for my bad english i comes from germany  . .

soo i love my g930 its the second i buyed in 2 years . . . 

both of them died on the same problem the **bleep** micro usb in the headset is broken

 its fly around in the headset  .,. .  i opened the new one after it dies and think its a joke ore ? the part what is always in movement plug in plug out  kabel  is not heavy fixed inside . .  .

now i have 2 g930 withe the same dmg . . .

i need a way to charge the **bleep** akkus extern but i find nothing in the www

i LOVE THIS **bleep** HEADSET  so pls HELP !  

oh and logi  pls bring out g930 rev 2 and fix this **bleep** microusb  fix it withe somthing stronger then this 2 littel points of glue  ..

[daleLogi · Accepted solution]

Hello Gravens4k,

Unfortunately, the experience you have had is certainly not the one we wish our customers to have. The Logitech Wireless Gaming Headset G930 comes with a two year limited hardware warranty, so if your unit has a hardware defect, you should contact the Logitech Support Team of your region for a warranty claim. Currently, there is no other way to charge the Logitech Wireless Gaming Headset G930 aside from using the micro USB charging cable. By the way, I would like to thank you regarding your feedback about improving the micro USB connection on the Logitech Wireless Gaming Headset G930. I will be forwarding it to the appropriate team for consideration.

daleLogi

Support Specialist

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[Daehawktitan]

Unless you can solder you are out of luck. But the good news is you can make it so the next set will not have this problem. You need to buy a 'break away' cable. It's a small 1 foot long micro usb to micro usb cable. You plug your charging wire into it then plug that into the headset. Then when you want to go wireless you simply leave the adaptor in the headset and unplug the end  the cable from the computer goes into. You'll have a little wire hanging off your headset but at least it wont wear out that crappy usb port.

Mine is boxed up ready to ship back right now due to a faulty usb port. SIGH. This will be my 6th headset..all different problems and all well known G930 ones.

[Gravens4k]

I think i send the newer one to logi

but the old one i have fixed :=)  

can now use it and charge it withe a extern loading tool  direct connectet to the battery ^^

so i never more have to use the **bleep** crappy micro usb  now i use my own connector on the batterysite of the headset then this breakes my failure

to charge it i use a robbe  no.8560  powerpeak  r4 eq-lcd charger  its an multi charger  cost me 30 euro better then 150 euro for a headset

[daleLogi]

Hello Gravens4k,

I'm glad to hear you were able to fix your Logitech Wireless Gaming Headset G930 and find a different method of charging it. Thank you for sharing the information too as some users might find it useful.

daleLogi

Support Specialist

If a reply adequately addresses your technical issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.

      
Support Home Page | Downloads | Contact Support | Manuals | Warranty | Check Rebate Status
All opinions written here are my own and do not necessarily reflect the views and opinions of my employer.