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Logi Nu
Gravens4k
Posts: 2
Registered: ‎01-08-2013
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G930 Micro usb defect need something to charge akku extern !

first sry for my bad english i comes from germany  . .

 

soo i love my g930 its the second i buyed in 2 years . . . 

both of them died on the same problem the **bleep** micro usb in the headset is broken

 its fly around in the headset  .,. .  i opened the new one after it dies and think its a joke ore ? the part what is always in movement plug in plug out  kabel  is not heavy fixed inside . .  .

 

now i have 2 g930 withe the same dmg . . .

 

i need a way to charge the **bleep** akkus extern :smileysad: but i find nothing in the www

 

i LOVE THIS **bleep** HEADSET  so pls HELP !  

 

oh and logi  pls bring out g930 rev 2 and fix this **bleep** microusb  fix it withe somthing stronger then this 2 littel points of glue  ..

Support Specialist ★★★★
daleLogi
Posts: 5,987
Registered: ‎01-06-2010

Re: G930 Micro usb defect need something to charge akku extern !

Hello Gravens4k,

 

Unfortunately, the experience you have had is certainly not the one we wish our customers to have. The Logitech Wireless Gaming Headset G930 comes with a two year limited hardware warranty, so if your unit has a hardware defect, you should contact the Logitech Support Team of your region for a warranty claim. Currently, there is no other way to charge the Logitech Wireless Gaming Headset G930 aside from using the micro USB charging cable. By the way, I would like to thank you regarding your feedback about improving the micro USB connection on the Logitech Wireless Gaming Headset G930. I will be forwarding it to the appropriate team for consideration.

 

daleLogi

Support Specialist

 

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Logi Rook
Daehawktitan
Posts: 73
Registered: ‎11-13-2010

Re: G930 Micro usb defect need something to charge akku extern !

Unless you can solder you are out of luck. But the good news is you can make it so the next set will not have this problem. You need to buy a 'break away' cable. It's a small 1 foot long micro usb to micro usb cable. You plug your charging wire into it then plug that into the headset. Then when you want to go wireless you simply leave the adaptor in the headset and unplug the end  the cable from the computer goes into. You'll have a little wire hanging off your headset but at least it wont wear out that crappy usb port.

 

Mine is boxed up ready to ship back right now due to a faulty usb port. SIGH. This will be my 6th headset..all different problems and all well known G930 ones.

Logi Nu
Gravens4k
Posts: 2
Registered: ‎01-08-2013

Re: G930 Micro usb defect need something to charge akku extern !

I think i send the newer one to logi

 

but the old one i have fixed :=)  

can now use it and charge it withe a extern loading tool  direct connectet to the battery ^^

so i never more have to use the **bleep** crappy micro usb  now i use my own connector on the batterysite of the headset :smileyhappy: then this breakes my failure

to charge it i use a robbe  no.8560  powerpeak  r4 eq-lcd charger  its an multi charger  cost me 30 euro better then 150 euro for a headset :smileyhappy:

 

 

 

 

 

 

 

Support Specialist ★★★★
daleLogi
Posts: 5,987
Registered: ‎01-06-2010

Re: G930 Micro usb defect need something to charge akku extern !

Hello Gravens4k,

 

I'm glad to hear you were able to fix your Logitech Wireless Gaming Headset G930 and find a different method of charging it. Thank you for sharing the information too as some users might find it useful. :smileyhappy:

 

daleLogi

Support Specialist

 

If a reply adequately addresses your technical issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.

      
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All opinions written here are my own and do not necessarily reflect the views and opinions of my employer.

 

Logi Nu
PuppaReddas
Posts: 1
Registered: ‎06-28-2014

Re: G930 Micro usb defect need something to charge akku extern !

I had the same problem the usb connector broke off the board and I was unable to charge it. My fix was as follows:

 

  1. Open the battery side of the case
  2. Cut the cable which goes to the battery. It has a Red, Yellow and Black. I only cut the Red and Black. Do not cut the yellow.
  3. The only thing I had at the time was a female end to male end usb cable. I cut this usb cable in half and stripped back the red and black cable only at the cut ends. From memory there was another couple of coloured cables which i just cut them off left it neat at the end.
  4. So I had a female usb end with the other end cut with the red an black cable stripped back ready to be connected. I had a male end usb cable exactly the same.
  5. I then connected the female usb end to the battery cable by joining the black and red cables together. Just simple winding them together and then used duct tape to protect them.
  6. Once that was done I ran the cable to the bottom of the case and I used a file to file out a small groove for the cable to run out of.
  7. I then screwed the case back together and ended up with a nice neat usb cable running out the bottom of the case with a usb female end to connect up to.
  8. I then cut the logitech micro usb cable end and stripped back the red and black cable. 
  9. Connected up this cable witht he male usb cable I have and applied the tape for protection.
  10. Joined the two together and presto back charging and its works.

Even when I have unplugged the usb cable the charge is still held in the battery. I have only just finished this so I guess I will have to see how long it lasts. So far so good its working as normal.

 

The only problem I may see is the previously the charging power ran through the board and the board may have dropped the usb volts to meet the battery requirements. Because I have bypassed all that and got direct onto the battery this may cause some issues after a while whith the battery needing replacement or heating up possibly.

 

Hope this helps anyone like me who doesnt have the capabilities to solder that small usb connector onto the board.