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Jolting
Posts: 12
Registered: ‎09-13-2009

G930 Plastic Crumbled, earphone falling off

https://www.dropbox.com/s/llzpy6gfsi6mbgj/2012-05-20%2023.03.06.jpg

 

Pretty self explainatory.  The earphone is now super loose and I'm affraid it may fall off.  Can I get a new one of those plastic peices?  A few weeks after I got the headset I noticed a small crack.  Since then it got a little bigger.  I didn't think much of it until today when it just crumbled.  Then the earphone became super loose.

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GonkSevenT3
Posts: 2
Registered: ‎05-22-2012

Re: G930 Plastic Crumbled, earphone falling off

The exact same thing has just happened to me with the right side earphone.  Would love to hear from someone if it's possible to get a replacement part.

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Jolting
Posts: 12
Registered: ‎09-13-2009

Re: G930 Plastic Crumbled, earphone falling off

It looks like they may replace the whole headset.  If I remember I will keep this updated.

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Jolting
Posts: 12
Registered: ‎09-13-2009

Re: G930 Plastic Crumbled, earphone falling off

Well the ear pad has totally fallen off.

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GonkSevenT3
Posts: 2
Registered: ‎05-22-2012

Re: G930 Plastic Crumbled, earphone falling off

Mine is just dangling by the wire now.  Can't even duckt tape it in place.

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Jolting
Posts: 12
Registered: ‎09-13-2009

Re: G930 Plastic Crumbled, earphone falling off

They sent me a prepaid shipping label and an RMA.

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AznDud333
Posts: 19
Registered: ‎05-29-2012

Re: G930 Plastic Crumbled, earphone falling off

seems like  a rather common issue with this particular headset and the G35..i wonder why logitech doesnt just make them sturdier so they dont have to spend a crap ton of money on rma shipping and new headsets..

http://img684.imageshack.us/img684/6519/20120528212952.jpg

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Jolting
Posts: 12
Registered: ‎09-13-2009

Re: G930 Plastic Crumbled, earphone falling off

[ Edited ]

I would either tape that up or send it back asap, if you can get it before the cracks are so bad parts fall off then you should be fine.  A nice bit of duck tape should stop it further.

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AznDud333
Posts: 19
Registered: ‎05-29-2012

Re: G930 Plastic Crumbled, earphone falling off

heh, no way i'll live with a headset with a piece of cracked plastic on it, already sent them an email about it and waiting for rma lol.

probably good for me too..since exams are coming..without the headset i really dont want to play bf3

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AznDud333
Posts: 19
Registered: ‎05-29-2012

Re: G930 Plastic Crumbled, earphone falling off

anyway...taping it up might not be too smart..i remember when xfx denied warranty because the guy sent in his video card with a tape randomly stuck to the back of the pcb...