Reply
Logi Nu
PriestlyQQ
Posts: 2
Registered: ‎11-10-2009
0

G930 Power and Connectivity Issues

So I have had my set of these since Feburary 2011. Absolutely love them. Recently, though, I have been having problems with them. The usb connector seems to be a bit screwy. It has become difficult to even get it to charge uninterrupted. It is constantly shutting off and on, losing connection with the reciever and generally being extremely frustrating. I have tried several usb wire in an attempt to find one that would work continuously. I have yet to find one that never has this issue. Also, the mic has started to cut in and out over VoIP programs. It is quite frustrating having to repeat myself 10 times so my friend can hear me. I really do love these, but I am running thin on patience.

 

Thank you guys for any advice you can give me, and thanks for your time.

Support Specialist ★★★
daleLogi
Posts: 3,007
Registered: ‎01-06-2010
0

Re: G930 Power and Connectivity Issues

Hello PriestlyQQ

 

Based on the details you provided, this is a possible hardware failuer. Please contact the Logitech Support Team of  region (refer here) for further troubleshooting or for warranty claims.

 

dalong

Support Specialist

      
Support Home Page | Downloads | Contact Support | Manuals | Warranty | Check Rebate Status
If a reply adequately addresses your technical issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.
All opinions written here are my own and do not necessarily reflect the views and opinions of my employer.